**************************************************************************** **************************************************************************** * * * PIIX Bus Master IDE Drivers for Windows NT* * * Installation, Usage, and Release Note Information * * * * NOTE: * * In this document, the term "PIIX" refers to any/all of the * * following Intel PCIset devices: * * 82371FB (PIIX1) or 82371SB (PIIX3) in conjunction with * * the following Intel PCIsets: * * 430FX, 430HX, 430VX and 440FX * * * * Also, the term "processor" refers to the Intel Pentium(R) * * and Pentium(R) Pro devices ONLY. * * * **************************************************************************** **************************************************************************** **************************************************************************** * INTRODUCTION * **************************************************************************** This document describes the installation procedure and usage information for the PIIX Bus Master IDE Drivers for Windows NT*. Also included are release notes describing any problems or issues with the software which were known at the time of shipment. **************************************************************************** * CONTENTS OF THIS DOCUMENT * **************************************************************************** This document contains the following sections: 1. System Requirements 2. Installing the Software a. Installing the Software on Systems with Windows NT 3.5 or 3.51 b. Installing the Software on Systems with Windows NT 4.0 3. Verifying Installation of the Software a. Verifying Installation on Systems with Windows NT 3.5 or 3.51 b. Verifying Installation on Systems with Windows NT 4.0 4. Un-installing the Software a. Un-installing the Software on Systems with Windows NT 3.5 or 3.51 b. Un-installing the Software on Systems with Windows NT 4.0 5. Troubleshooting 6. Identifying the Software Version Number 7. Contents of the Distribution Package 8. Storage Devices Supported by the Driver 9. Release Notes a. General Release Information b. Release-Specific Troubleshooting Information c. Release Testing Information **************************************************************************** * 1. SYSTEM REQUIREMENTS * **************************************************************************** This section describes system requirements for the PIIX Bus Master IDE Device Driver for Windows NT. Refer to the Release Notes section of this document for additional information regarding this release. Hardware: 1. The system must contain a supported processor and PIIX device as specified by the NOTE at the beginning of this document. 2. Ensure that a mouse is connected to the system. 3. Do not use any other add-in IDE (PCI or ISA) card in the system during installation. Operating System: 1. Windows NT Version 3.5, 3.51, or 4.0 must be installed on the system prior to installing the driver. 2. Perform installation off of the on-board primary PIIX IDE interface. BIOS: The BIOS must properly initialize the PIIX IDE interface for bus master operation. **************************************************************************** * 2. INSTALLING THE SOFTWARE * **************************************************************************** This installation procedure is specific only to the version of the driver and installation file included in this package. There are two different subsections for this section: 2a. Installing the Software on Systems with Windows NT 3.5 or 3.51 2b. Installing the Software on Systems with Windows NT 4.0 **************************************************************************** * 2a. INSTALLING THE SOFTWARE ON SYSTEMS WITH WINDOWS NT 3.5 or 3.51 * **************************************************************************** This subsection describes how to install the software on a system where Windows NT Version 3.5 or 3.51 is installed. NOTE: This procedure assumes that the driver (PIIXIDE.SYS), installation file (OEMSETUP.INF) and tag file (DISK1.NT) are located in the same directory. Record the locations of the driver installation and Windows NT directories before installing the driver. If the driver is installed on the system, un-install the driver (following the directions in the "Un-installing the Software" section) PRIOR to re-installing the driver. 1. Check the System Requirements. Windows NT must be fully installed and running on the system prior to installing the driver. 2. Close any running applications. 3. From the Program Manager, double click on "Windows NT Setup" in the "Main" group. 4. Select "Options"|"Add\Remove SCSI Adapters" from the menu bar. 5. The "SCSI Adapter Setup" message box will be displayed. The currently installed SCSI adapter drivers will be displayed. The display MAY list the default driver, "IDE CD-ROM (Atapi 1.2) / Dual-Channel PCI IDE Controller" OR a previous install of the PIIX Bus Master IDE driver, "Intel PIIX PCI Bus Master IDE Controller". (NOTE: this text may vary according to the release of Windows NT*.) If the default ATAPI driver was installed previously, a dialog box will appear, stating that the default driver is already on the system. If NONE of these adapter drivers are listed, go to step 8. 6. If the "Intel PIIX PCI Bus Master IDE Controller" driver is listed, select it. Then, select "Remove" to remove the driver. 7. If the default driver ("IDE CD-ROM (Atapi 1.2) / Dual-Channel PCI IDE") is listed, select it. Then, select "Remove" to remove the driver. 8. From the "SCSI Adapter Setup" dialog box, click on the "Add..." button to add a new driver. 9. Setup will show a message box explaining how to recover from a bad installation. Select the "OK" button. 7. The "Select SCSI Adapter Option" dialog box will appear; select "Other (Requires a disk from a hardware manufacturer)" from the "Adapter:" list box. 8. The "Insert Diskette" dialog box will appear. Specify the location of the driver installation directory when prompted to do so. 9. The "Select OEM Option" dialog box will appear; select "Intel PIIX PCI Bus Master IDE Controller" and click 'OK' . 10. The "Select SCSI Adapter Option" dialog box will reappear with "Intel PIIX PCI Bus Master IDE Controller" now appearing in the "Adapter:" list box. Click on the "Install" button. NOTES a. If the driver is currently installed on the system, a dialog box will appear that states that "The SCSI Adapter selected is already installed." If this occurs, select "Cancel" and un-install the driver (according to the procedures in the "Un-Installing the Software" section) prior to installing the driver. b. If the driver was installed previously (but not currently installed), a dialog box will appear that states that driver for the "Intel PIIX PCI Bus Master IDE Controller" is already on the system. If this occurs, select "New" to install the new driver. 11. The "Windows NT Setup" dialog box will appear prompting for the path of the installation files. Specify the location of the driver installation directory when prompted to do so. Click on the "Continue" button. NOTE: This procedure assumes that the driver (PIIXIDE.SYS), installation file (OEMSETUP.INF) and tag file (DISK1.NT) are located in the same directory. 12. If installation was successful, the "SCSI Adapter Setup" dialog box will reappear, and "Intel PIIX PCI Bus Master IDE Controller" will be listed. The PIIX Bus Master Driver for Windows NT (PIIXIDE.SYS) driver would have been installed. 13. Select "Close" to exit "SCSI Adapter Setup", exit "Windows NT Setup", and reboot the system as directed in order for the changes to take effect. After installation, the PIIXIDE.SYS file is stored in the \System32\Drivers directory. **************************************************************************** * 2b. INSTALLING THE SOFTWARE ON SYSTEMS WITH WINDOWS NT 4.0 * **************************************************************************** This subsection describes how to install the software on a system where Windows NT Version 4.0 is installed. NOTE: This procedure assumes that the driver (PIIXIDE.SYS), installation file (OEMSETUP.INF) and tag file (DISK1.NT) are located in the same directory. Record the locations of the driver installation and Windows NT directories before installing the driver. If the driver is installed on the system, un-install the driver (following the directions in the "Un-installing the Software" section) PRIOR to re-installing the driver. 1. Check the System Requirements. Windows NT must be fully installed and running on the system prior to installing the driver. 2. Close any running applications. 3. Select "My Computer". 4. Open the "Control Panel" Folder. 5. Invoke the "SCSI Adapters" applet. 6. Click on the folder tab labeled "Drivers". The currently installed SCSI adapter drivers will be listed in the Drivers menu. The display MAY list the default driver, "IDE CD-ROM (Atapi 1.2) / Dual-Channel PCI IDE Controller" OR a previous install of the PIIX Bus Master IDE driver, "Intel PIIX PCI Bus Master IDE Controller". (NOTE: this text may vary according to the release of Windows NT*.) If NONE of these adapter drivers are listed, go to step 9. 7. If the "Intel PIIX PCI Bus Master IDE Controller" driver is listed, select it. Then, select "Remove" to remove the driver. 8. If the default driver ("IDE CD-ROM (Atapi 1.2) / Dual-Channel PCI IDE") is listed, select it. Then, select "Remove" to remove the driver. 9. Select "Add..." to add a new driver. 8. From the "Install Disk" dialog box, select "Have Disk". 9. The "Windows NT Setup" dialog box will appear prompting for the path of the installation files. Specify the location of the driver installation directory when prompted to do so. NOTE: This procedure assumes that the driver (PIIXIDE.SYS), installation file (OEMSETUP.INF) and tag file (DISK1.NT) are located in the same directory. 10. Click on "Intel PIIX PCI Bus Master IDE Controller" driver and then click "Ok". NOTES If the driver was previously installed on the system, a dialog box will appear that states that driver for the "Intel PIIX PCI Bus Master IDE Controller" is already on the system. If this occurs, select "New" to install the new driver. 13. When prompted, reboot the system as directed in order for the changes to take effect. **************************************************************************** * 3. VERIFYING INSTALLATION OF THE DRIVER * **************************************************************************** This installation verification procedure is specific only to the version of the driver and installation file included in this package. There are two different subsections for this section: 3a. Verifying Installation on Systems with Windows NT 3.5 or 3.51 3b. Verifying Installation on Systems with Windows NT 4.0 **************************************************************************** * 3a. VERIFYING INSTALLATION ON SYSTEMS WITH WINDOWS NT 3.5 or 3.51 * **************************************************************************** This subsection describes how to verify installation of the software on a system where Windows NT Version 3.5 or 3.51 is installed. This installation verification procedure is specific only to the version of the driver and installation file included in this package. In order to verify the installation of the driver: 1. From the Program Manager, open the Administrative Tools group 2. Invoke the "Windows NT Diagnostics" application. 3. Click on the Drivers button. The driver (PIIXIDE) should be listed, and labelled as running. The default drivers (ATDISK, ATAPI) should NOT be listed or running. **************************************************************************** * 3b. VERIFYING INSTALLATION ON SYSTEMS WITH WINDOWS NT 4.0 * **************************************************************************** This subsection describes how to verify installation of the software on a system where Windows NT Version 4.0 is installed. This installation verification procedure is specific only to the version of the driver and installation file included in this package. 1. Select "My Computer". 2. Open the "Control Panel" Folder. 3. Invoke the "SCSI Adapters" applet. 4. A list of active SCSI adapters and connected devices will be displayed. One or more instances of the PIIX Bus Master IDE Driver, "Intel PIIX PCI Bus Master IDE Controller" should be listed. The default driver, "IDE CD-ROM (Atapi 1.2) / Dual-Channel PCI IDE Controller" should not be listed. (NOTE: this text may vary according to the release of Windows NT*.) One instance will be listed for each controller interface of the PIIX that is currently enabled with devices connected to it. **************************************************************************** * 4. UN-INSTALLING THE SOFTWARE * **************************************************************************** This procedure allows one to un-install the PIIX Bus Master IDE driver, and restore the default Windows NT driver for IDE support. (Note that this procedure assumes the above installation process was successful.) This un-installation procedure is specific only to the version of the driver and installation file included in this package. There are two different subsections for this section: 4a. Un-Installing the Software on Systems with Windows NT 3.5 or 3.51 4b. Un-Installing the Software on Systems with Windows NT 4.0 **************************************************************************** * 4a. UN-INSTALLING THE SOFTWARE ON SYSTEMS WITH WINDOWS NT 3.5 or 3.51 * **************************************************************************** This subsection describes how to un-install the software on a system where Windows NT Version 3.5 or 3.51 is installed. This un-installation procedure is specific only to the version of the driver and installation file included in this package. 1. From the Program Manager, double click on "Windows NT Setup" in the Main group. 2. Select "Options"|"Add\Remove SCSI Adapters" 3. Select the "Intel PIIX PCI Bus Master IDE Controller" adapter. 4. Select "Remove" 5. Setup will show a message box explaining how removing this driver may prevent Windows NT from starting correctly. Select "OK". 6. If no ATAPI CD-ROM is connected to the system, go to step 8. 7. Install the default ATAPI CD-ROM driver that was shipped with Windows NT* at this time by clicking the "Add..." button. The default driver may be listed in the "Select SCSI Adapter Option" dialog box as "IDE CD-ROM (Atapi 1.2) / Dual-Channel PCI IDE". (NOTE: this text may vary according to the release of Windows NT*.) If the default ATAPI driver was installed previously, a dialog box will appear, stating that the default driver is already on the system. If this occurs, select "Current" to install the default driver. If the the default ATAPI driver is not installed at this time, CD-ROMs may not be visible when the system restarts. This is due to the fact that the default ATDISK IDE driver will be re-enabled during un-install. 8. Exit the setup program and reboot the system as directed in order for the changes to take effect. **************************************************************************** * 4b. UN-INSTALLING THE SOFTWARE ON SYSTEMS WITH WINDOWS NT 4.0 * **************************************************************************** This subsection describes how to un-install the software on a system where Windows NT Version 4.0 is installed. This un-installation procedure is specific only to the version of the driver and installation file included in this package. 1. Check the System Requirements. Windows NT must be fully installed and running on the system prior to installing the driver. 2. Close any running applications. 3. Select "My Computer". 4. Open the "Control Panel" Folder. 5. Invoke the "SCSI Adapters" applet. 6. Click on the folder tab labeled "Drivers". The currently installed SCSI adapter drivers will be listed in the Drivers menu. The display should list the PIIX Bus Master IDE driver, "Intel PIIX PCI Bus Master IDE Controller". 7. If the "Intel PIIX PCI Bus Master IDE Controller" driver is listed, select it. Then, select "Remove" to remove the driver. 8. Select "Add..." to add a new driver. 9. From the "Install Driver" dialog box, select "Standard mass storage controllers". (NOTE: this text may vary according to the release of Windows NT*.) 10. In the SCSI Adapter dialog, select the default ATAPI driver, "IDE CD-ROM (ATAPI 1.2)/Dual-channel PCI IDE Controller" and click "Ok" to install the driver. (NOTE: this text may vary according to the release of Windows NT*.) NOTES If the driver was previously installed on the system, a dialog box will appear that states that driver for the "Intel PIIX PCI Bus Master IDE Controller" is already on the system. If this occurs, select "New" to install the new driver. 11. When prompted, reboot the system as directed in order for the changes to take effect. **************************************************************************** * 5. TROUBLESHOOTING * **************************************************************************** The following procedure assumes that the hardware/software requirements from above have been satisfied. The following procedure also assumes that the installation of the driver was performed as described in the 'Verifying Installation of the Driver' section. Refer to the 'Release Notes' section of the document for additional information. COMMON PROBLEMS: **************** 1. The device is incompatible with PCI Bus Master IDE operation. This is due to the fact that the device does not work properly when accessed in a PCI Bus Master IDE fashion. Contact the device manufacturer for more information. 2. Verify the length of the cables that are being used to connect the IDE or ATAPI devices to the primary and secondary PIIX IDE interfaces. The length of these cables from END-TO-END should not exceed 18 inches (0.46 m). Furthermore, the capacitance of the cable should not exceed 35 pF. **************************************************************************** * 6. IDENTIFYING THE SOFTWARE VERSION NUMBER * **************************************************************************** The driver's version can be determined by using one or more of the following procedures. PROCEDURE 1: Reading Windows* properties embedded in the driver file. The driver version can be obtained by querying the driver file's properties under File Manager. 1. Under Windows NT 3.5 or 3.51, invoke the "File Manager" application. Under Windows NT 4.0, invoke the "Explorer" application. 2. Select the path containing the driver file. When the driver is installed, the driver is in the following directory: \System32\Drivers 3. Select the driver file, "PIIXIDE.SYS". 4. Open the "File" menu. 5. Click on the "Properties" item. 6. Click on the "Version" tab. 7. The driver's version should be listed in the 'Product Version' portion of the dialog. PROCEDURE 2: Using the SEEVER.EXE utility. The following procedure uses the SEEVER.EXE utility to identify the version number and build date of the PIIX Bus Master IDE driver. This procedure assumes that the SEEVER.EXE utility and the driver file (PIIXIDE.SYS) are in the same working directory. 1. Open an MS-DOS command window. 2. Go to the directory where the driver is installed: Type cd \System32\Drivers 3. Run the version identification utility (SEEVER.EXE): Type \SEEVER PIIXIDE.SYS Assumes that SEEVER.EXE is located in the driver's installation directory. **************************************************************************** * 7. CONTENTS OF THE DISTRIBUTION PACKAGE * **************************************************************************** The PIIX Bus Master IDE Driver for Microsoft Windows NT package contains the following items: 1. PIIX Bus Master IDE Driver: PIIXIDE.SYS 2. Installation File: OEMSETUP.INF 3. Readme File: README.TXT 4. Version Identification Utility: SEEVER.EXE 5. Driver Tag File: DISK1.NT **************************************************************************** **************************************************************************** * 8. STORAGE DEVICES SUPPORTED BY THE DRIVER * **************************************************************************** The driver supports only ATA fixed disk and ATAPI CD-ROM devices connected to the PIIX IDE interface. The driver only supports ATAPI CD-ROM devices; the driver does not support ATAPI tape drives or other ATAPI device types. During initialization, the driver will auto-identify all the devices connected to the PIIX IDE interface. Depending on the capabilities of the devices connected to the system, the driver will initialize the PIIX IDE interface for bus mastering operation. Only ATA fixed disk and ATAPI CD-ROM devices identified as bus master capable will be accessed as a bus master; all other ATA fixed disk and ATAPI CD-ROM devices will be accessed in a PIO-only fashion. In general, bus mastering is possible for ATA fixed disk and ATAPI CD-ROM devices that support the following DMA timing modes: Single Word DMA Mode 2 Multi-Word DMA Mode 1 Multi-Word DMA Mode 2 These devices will be accessed by the driver in either a bus mastering or a PIO-fashion, depending on the specific transfer conditions. Devices that do not support the DMA timing modes listed above, or whose PIO timings are faster than their DMA timings, will be accessed in a PIO-fashion ONLY. For more information and a list of tested devices, see the RELEASE NOTES section of this document. **************************************************************************** * 9. RELEASE NOTES * **************************************************************************** The release notes describe the current, known state of the PIIX Bus Master IDE Driver for Windows NT. The release notes are divided into three sections: 9a. General Release Information 9b. Release-Specific Troubleshooting Information 9c. Release Testing Information **************************************************************************** * 9a. GENERAL RELEASE INFORMATION * **************************************************************************** The driver supports general CD-ROM operations such as: file transfers, data streaming and audio. Advanced CD-ROM applications/features (VideoCD*, CDPlus*, multi-CD changers, etc), especially those outside of the scope of the current Windows NT CD-ROM support, have not been tested with this driver. If a problem is encountered, un-install the driver. For ATAPI CD drives, only Read-Only access is supported for data transfer operations. Write data transfer operations for ATAPI CD drives (including applications that write to CD media) are not supported by this driver. Since the driver does not support ATAPI tape drives, this release of the driver should not be installed on systems with ATAPI tape drives. If the driver has been installed on a system with an ATAPI tape drive and problems are experienced, un-install the driver. The PIIX Bus Master IDE Driver for Windows NT has designed for and tested with versions 3.5, 3.51 and 4.0 of the Windows NT operating system (Production Versions). This release version addresses an issue with previous versions of the driver (all revisions previous to Version 1.67) in which there was a small probability that PCI Bus Master IDE operation would be disabled during driver initialization for certain system configurations. This release version has changes that ensure that PCI Bus Master IDE operation is always utilized in system configurations containing DMA-capable drives, which are described in the "Storage Devices Supported by the Driver" section. **************************************************************************** * 9b. RELEASE-SPECIFIC TROUBLESHOOTING INFORMATION * **************************************************************************** Verifying the installation of the driver and other generic troubleshooting is discussed in the "TROUBLESHOOTING" section above. This section describes release-specific troubleshooting. This section contains a list of known problems with certain system configurations discovered during testing of the driver. A list of all storage devices tested with the driver is given below in the "RELEASE TESTING INFORMATION" section of this document. If the solution given to any of the problems listed below is to un-install the driver, follow the un-installation instructions outlined above in the section "UN-INSTALLING THE SOFTWARE". Issue: The system does not operate reliably or fails to boot when the driver is installed. Solution: Un-install the driver. Issue: One or more of the IDE/ATAPI drives on the system fail to perform correctly and/or is not recognized by the driver. Solution: Ensure that devices on the system are connected according to the manufacturers' documentation. If the system still fails to operate reliably, Un-install the driver. Issue: The CD-ROM drive fails to perform correctly after the driver has been installed (e.g. audio CD-ROMs or advanced CD-ROM applications fail to perform correctly). Solution: Un-install the driver. Issue: The driver is not compatible with EZ-Drive* floppy boot protection option. Solution: If EZ-Drive is installed on the boot drive, the floppy boot protection option must be disabled prior to installing the PIIX Bus Master IDE Driver for Windows NT. If, for any reason, the floppy boot protection cannot be disabled, the driver should not be installed. Issue: The driver does not support the following CD-ROM drives: Gallant GCD-R542B Toshiba XM-5302B Wearnes CDD-220 Wearnes CDD-620 Wearnes CDD-820 Solution: Do not install the driver in configurations equipped with these CD-ROM drives. Issue: The driver does not support the following fixed disk drives: Conner CFA850A Maxtor 71626A Maxtor 71260AT Solution: Do not install the driver in configurations equipped with these fixed disk drives. Issue: The driver does not support the following types of ATAPI devices: Tape drives Writeable CD drives Cartridge drives Changer CD drives Solution: Do not install the driver in configurations equipped with these types of devices. **************************************************************************** * 9c. RELEASE TESTING INFORMATION * **************************************************************************** This section contains information on how the driver was tested, including a list of storage devices used in testing. If any problems are encountered running the driver with devices listed below, refer to the "RELEASE-SPECIFIC TROUBLESHOOTING INFORMATION" section above for more detailed information. The following fixed disk drives were tested with the PIIX Bus Master IDE Driver: Conner*: CFA540A CFA1275A CFS425A CFS850A CFS1275A IBM*: DALA-3540 DALA-31080 Maxtor*: 7540AV 71626AP Quantum*: FB540A FB640A FB1080A FB1280A LPS270A TRB420A TRB850A Seagate*: ST5660A ST5850A ST51080A ST31220A ST31270A ST32140A Western Digital*: AC2420 AC2510 AC2700 AC2850 AC31000 AC31600 AC21000 The following ATAPI CD-ROM drives were tested with the PIIX Bus Master IDE Driver: Hitachi*: CDR-7930 Matshita*: CR581 Mitsumi*: FX400 FX600S FX600T NEC*: CDR271 CDR272 CDR1300A Panasonic*: CD-574B Sanyo*: CRD-S54P Sony*: CDU55E CDU76E CDU77E TEAC*: CD44E CD56E Toshiba*: XM5602B **************************************************************************** Intel is making no claims of usability, efficacy or warranty. The Shrink Wrap Software License Agreement completely defines the license and use of the PIIX Bus Master IDE Driver. **************************************************************************** **************************************************************************** * Intel Corporation disclaims all warranties and liabilities for the use * * of this document and the information contained herein, and assumes no * * responsibility for any errors which may appear in this document, nor * * does Intel make a commitment to update the information contained herein. * * Intel reserves the right to make changes to this document at any time, * * without notice. * **************************************************************************** **************************************************************************** * Other brands and names are the property of their respective owners. Copyright (c) Intel Corporation, 1995-1996 *** Document Header Revision Information: *** $Revision: 1.3 $ *** $Date: Apr 26 1996 12:51:38 $ *** Installation and Usage Documentation Revision Information: *** $Revision: 1.13 $ *** $Date: Oct 01 1996 08:37:38 $ *** Release Note Revision Information: *** $Revision: 1.8 $ *** $Date: Oct 01 1996 08:37:40 $ *** Release Testing Revision Information: *** $Revision: 1.3 $ *** $Date: Sep 05 1996 09:56:42 $ *** Disclaimer Revision Information: *** $Revision: 1.2 $ *** $Date: Mar 06 1996 10:49:56 $