The Readme has been included in order that details, not available during publication of the On-line help, might be available to you. CONTENTS Section 1. Installation Tips Section 2. Plug and Play Tip for Microsoft Windows 3.1 Section 3. What are Card & Socket Services? Section 4: Phoenix Card & Socket Services -------------------------------------------------------------------------------- SECTION 1 : Installation Tips For most installations the modem does not require any additional software. When you run the Setup program from the modem diskette, the program will determine if your computer has the software required to use the modem. For the Setup program to configure your computer correctly, we recommend that you insert the modem in an available PC Card socket prior to starting Setup. If you have more then one socket and use other PC Card products, insert the other PC Cards into the other sockets. NOTE: For most applications it is recommended that you select the default values when presented with choices during the installation process. -------------------------------------------------------------------------------- SECTION 2 : Plug and Play Tip for Microsoft Windows 3.1 Be sure that your modem is inserted in a socket BEFORE starting Microsoft Windows 3.1. If the modem was not inserted then Windows will not recognize the modem. (This applies to other PC Cards as well.) If the modem is not recognized then your application programs may display messages such as "com port not supported", "modem not responding", "unable to open the selected port", or "unable to open port: com x". -------------------------------------------------------------------------------- SECTION 3 : What are Card & Socket Services? Your modem requires that both Card Services and Socket Services be present on your computer. Both interfaces will usually be provided with your computer or operating system, as is the case with IBM PC DOS 6.1 or higher. Together they allocate system resources and allow for the insertion and removal of PC Cards without computer reconfiguration or electrical damage. Card Services is a software management interface that allows system resources (such as I/O ports, memory, and interrupt) to be allocated automatically when it has detected that a PC Card has been inserted. Client drivers call Card Services to allocate and de-allocate system resources. When Socket Services detects the insertion or removal of a PC Card, it sends notification to Card Services. Card Services then notifies its registered client drivers, such as AUTODRV2.SYS, that they should allocate or de-allocate resources. Many vendors are providing customers with generic enablers (sometimes referred to as super enables), these are drivers that will enable many different PC Cards. PC-DOS 6.1 or higher includes one called PCMSCD.EXE, for example. Other generic enablers are AUTODRV2.SYS (included with EZPlay) and CARDID.EXE (included with System Soft PC Card Software). -------------------------------------------------------------------- SECTION 4 : Phoenix Card & Socket Services If you are using Phoenix Card & Socket Services with the Data/Fax Modem Driver and having problems, then the following information will be helpful. This information does not apply if you are using the Phoenix Super Client Driver (PCMSCD.EXE). Sometimes the Data/Fax Modem Driver will be assigned to a com port (communication port) that is already being used. To see if this is the problem do the following: 1. Remove the Data/Fax Modem from the machine. 2. From a DOS prompt, type "MSD". 3. At the MSD window, select "C" for Com Ports. 4. Write down the com ports addresses being used. (ex. COM1 address is usually 03F8H) 5. Exit MSD 6. Insert the Data/Fax Modem and type at a DOS prompt "v34query". 7. Compare the I/O Address Range with the com port address(s) obtained from MSD. If any addresses match then the Data/Fax Modem is assigned to an already used com port. To resolve this problem: 1. Use an editor and edit the "config.sys" file. 2. In the config.sys file find the following line: DEVICE={drive}\{path}\V34IMDOS.SYS /BEEP where {drive} is the drive and {path} is the path where "V34IMDOS.SYS" is located. Add the following after "/BEEP": COMX 0x0 where is a available com port address is the corresponding IRQ number Examples of standard com port addresses and corresponding IRQs are given below: Com Port Address IRQ ----------------- --- 3F8 4 2F8 3 3E8 3 or 4 or 5 2E8 3 or 4 or 5 Choose a Com Port Address and IRQ that were not being used in MSD. Example: If Com Port Address "2F8" was not being used (this address was not listed in MSD comma port addresses), then choose this port for the Data/Fax Modem. The line in your config.sys file should now be: DEVICE={drive}/{path}/V34IMDOS.SYS /BEEP COMX 0x02F8 3 --------------------------------------------------------------------------------