Rapid Access 2 Keyboard driver for Microsoft Windows 95, 98, Me, 2000, NT 4.0 Version 1007J Readme Instructions June 26, 2001 - gd0z17us.TXT I. SYSTEM REQUIREMENTS Software: - Windows 95, Windows 98, Windows Me, Windows NT 4.0, or Windows 2000 for use with the PS/2 keyboard connector - Windows 98, Windows Me, or Windows 2000 for use with the USB port Hardware: - IBM or IBM-compatible PC with a CD-ROM drive. Audio functions require an installed sound card. Advanced Power Management (APM) 1.1 (WIN95 OSR 2 or later) is required for the Suspend button to work. The Suspend button may not be compatible with power management on some PCs, particularly laptops. II. DOWNLOAD INSTRUCTIONS Downloading the update ---------------------- 1. Click the file link to download the file from the Web page. 2. When prompted, select a drive and directory in which to save the downloaded file. Extracting and installing the update ------------------------------------ 1. Click Start, then select Find, and then select Files and folders. 2. Type gd0z17us.exe in the search box, then click Find Now. This will locate the gd0z17us.exe file you just downloaded. 3. Double-click the icon for gd0z17us.exe. 4. Click Next. Read the license agreement. 5. Click I accept the terms in the license agreement. 6. Click Next. 7. Ensure that Save files in folder is set to C:\IBMTOOLS\DRIVERS\GD0Z17US. 8. Click Next. 9. After the files have been extracted follow all onscreen prompts and reboot when done. Software Verfication -------------------- The Rapid Access II keyboard software can be verified for proper installation by checking the following: 1. The Keyboard (Rapid Access) icon is located in the Control Panel. 2. 'IBM Rapid Access Keyboard' is listed in Add/Remove programs. Note: Check Add/Remove Programs to be sure no other special keyboard utilities or drivers are installed. If the keyboard is being used with an Aptiva L or Series computer, the IBM EZ Button software that came with computer must be un-installed. III. TROBULESHOOTING Retaining settings: Due to differences in OEM system manufactures BIOS content, a small number of rapid access keyboards could experience difficulty wherein the system fails to correctly retain the defined functions of the special feature buttons on the keyboard. If the proper installation and usage steps have been followed as described in the keyboard's users guide and proper performance from the system and keyboard is not achieved, contact the system manufacturer and determine if a later BIOS level is available for the system. If so, install the updated BIOS and perform the keyboard software installation and configuration steps again, as defined in the user guide provided with the keyboard. After taking these steps, if the system will still not successfully retain proper special function button settings for the keyboard, refer to the IBM technical support website at http://www.pc.ibm.com/support or contact the your geographical IBM technical support center as noted in the 'Help and Service' section of the user's guide or supplement for further assistance. CD-ROM drives: The Rapid Access Keyboard does not have the capability to control or selectively choose which CD-ROM drive is used. The CD-ROM drive with the higher priority status on the IDE bus will be the one that is activated by the button. The drive that is to be selectable by the keyboard, such as the audio CD-ROM drive, should be pin-selected to be the primary on the secondary IDE controller and the other drive, such as a high speed CD-ROM drive, should be secondary on the secondary IDE controller. The operating system will boot and find the audio CD-ROM to be the "D: >" drive or the next drive after the last harddrive and be selected by the Rapid Access Keyboard's CD-ROM button. Suspend Button: If computer goes to a low power state (screen off, hard drive spun down) by pressing the suspend button on the Rapid Access Keyboard but does not return to its full-power state when you press the suspend button on the keyboard the second time (or moving the mouse or pressing a key on the keyboard), your computer's power management software may not support this function. Your computer must be running Windows 95 Version 4.00.950B or greater or Windows 98, with hardware support for Advanced Power Management (APM) Level 1.1 or greater, for the suspend button to function properly. You can determine if your computer supports the suspend function by checking the Start menu to see if there is a suspend option listed there. If there is a suspend option listed, try selecting it. Your computer should go into a low-power state. Moving the mouse or pressing a key on the keyboard should bring it back to full-power state. If your computer does have a suspend function listed on the Start menu, but the function does not work when you select it, the suspend button on your keyboard will not work either. You can also select Power from Windows 95 control panel to modify your computer's power management settings. On some computers (particularly laptop systems), the suspend button on the Rapid Access Keyboard may put the computer into a low-power state but may not be able to take it out when you press the suspend button again. Most laptops have their own proprietary power management system. Try pressing the button or key on the laptop keyboard that is designated as the suspend key. On other systems, disabling the Mute and Suspend LEDs on the keyboard may resolve this problem. To disable the Mute and Suspend LEDs: 1. From the Start Menu, select Settings-Control Panel. 2. Double-click the Rapid Access Keyboard icon. 3. From the Customize panel, select Preferences. 4. Disable the Mute and Suspend LEDs. 5. Select OK and Cancel to exit. This will disable only the Mute and Suspend LEDs, not the Scroll lock, Cap lock and Num Lock LEDs. If this does not work, the suspend function may not be compatible with your laptop's power management system and should not be used. Check the documentation that came with your computer to find out more about your computer's power management system. Operating System Issues: Media Player: These drivers will only work with Media Player 7.0. If you have a previous version of Media Player, go to www.microsoft.com for the latest version. If you are running Windows NT 4, you must have Service Pack 6a installed on the system for the Media Player to work correctly. Windows NT 4 The media buttons may be slow to respond under NT. This is due to the hardware interaction with the operating system and there is no fix at the current time. Windows 2000 The keyboard may not be listed as "IBM Rapid Access II Keyboard" in the Windows 2000 device manager. This is a known issue. Suspend (S3 State) The keyboard and mouse may stop working when the system is recovering from the S3 state. For information on other topics, look at the online help text. IV. USB INSTALLATION INFORMATION For the Rapid Access II Keyboard to work as a USB device theUSB port must be enabled and Windows 98 is required. See your system User’s Guide or contact your manufacturer Technical support for assistance. If you cannot get your keyboard to work as a USB device you can use it as a PS/2. Before connecting the Rapid Access II Keyboard up to your system via the USB Port, you must verify that the USB Support is enabled in the CMOS/BIOS of your machine. This can be done using your current keyboard or connecting the Rapid Access II to your system using the PS/2 Connector. The steps below will guide you through checking the USB setting on IBM Desktop and IBM Aptiva systems. IBM Desktop Systems 1. Turn your system on. 2. In the lower right portion of your screen, a message will appear: Press F1 for Configuration/Setup Press on your keyboard. 3. The Configuration/Setup Utility menu will appear on your screen. Use the arrow keys to move down and highlight Devices and I/O Ports and press 4. On the Devices and I/O Ports menu, use the arrow keys to move down and highlight USB Setup and press . 5. On the USB Setup menu, verify that the following settings are in place: USB Support [Enabled] USB Keyboard/Mouse Support [Autodetect] If either of these settings are Disabled, change by highlighting the option and using the arrow keys. 6. Press to exit the USB Setup menu, press to exit the Devices and I/O Ports menu, press to exit the Configuration/Setup Utility. 7. Press for Yes, save changes and exit and your system will reboot. IBM Aptiva Systems 1. Turn your system on. 2. When the screen comes on showing IBM and Aptiva logos, press on your keyboard to enter the CMOS. 3. The Main Menu will appear on your screen. Use the arrow keys to move down and highlight Input/Output Ports and press . 4. Look down the list of options for the following: Onboard USB [Enabled] USB Keyboard Mode [Enabled] By default, the USB Keyboard Mode will be disabled. Use your arrow keys and highlight this section and change it to Enabled. 5. Press to exit the Input/Output Ports menu, press to exit the Main Menu. 6. Press for Yes, save changes and exit and your system will reboot. NOTE: If you ever go into CMOS and use the key to restore default system settings, you will need to go back through this procedure and enable USB Keyboard Mode again. If you are using a non-IBM system, it may or may not match these steps exactly. If you have questions about your machine, please consult your system User’s Guide or contact your manufacturer’s Technical Support for further assistance on your machine’s CMOS/BIOS. Listed below are some suggestions for users who have problems when trying to use the Rapid Access II Keyboard via the USB connection. 1. Make sure that your CMOS/BIOS is the latest for your system. This can be done by checking your manufacturer’s web site (for IBM systems www.pc.ibm.com/support) or contacting your manufacturer’s Technical Support. 2. If the system will not detect the USB connection, try booting up and installing the drivers with the keyboard connected to the PS/2 port. After the drivers have loaded, connect the keyboard to the USB port. The system will find new hardware and load the appropriate Human Interface Drivers for Windows 98 to recognize the keyboard. 3. If you are going to use the Rapid Access II with an IBM Thinkpad, do not connect the USB until after Windows 98 has booted to the desktop. Thinkpads do not have an option for USB Keyboards in the CMOS setup. Use the built in keyboard for entering CMOS or entering LAN passwords. Note: This may or may not be the same with other manufacturers laptop systems. If you have a question, please consult your User’s Guide or contact your manufacturer’s Technical Support. 4. Due to changes in USB technology over the past few years, both hardware and software wise, systems older than March 1999 may experience some difficulty with the keyboard when trying to use the USB connector. It is recommended that you make sure that you have all the latest system files for your machine and updates for your operating system. For system updates, you can check your manufacturer’s web site (for IBM systems www.pc.ibm.com/support) or contacting the appropriate Technical Support. For Windows 98 updates, you can check www.microsoft.com or use Windows Update to check for the latest information on the operating system. Trademarks ---------- IBM, Aptiva, and NetVista are trademarks of the IBM Corporation in the United States, other countries, or both. Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both. Other company, product, and service names may be trademarks or service marks of others. THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IBM DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY WITH RESPECT TO THE INFORMATION IN THIS DOCUMENT. BY FURNISHING THIS DOCUMENT, IBM GRANTS NO LICENSES TO ANY PATENTS OR COPYRIGHTS. (C) Copyright IBM Corporation 2001. All rights reserved.