Indicators of a storage subsystem problem include:
Use Recovery Guru to help troubleshoot storage subsystem problems. Where necessary, use the hardware documentation in conjunction with the recovery steps to replace failed components.
Recovery Guru Views
Summary View
The Summary view, shown below, presents a list of storage subsystem problems.
Multiple problems within a storage subsystem can be related. And, in this case, the order in which the problems are corrected can affect the outcome. Select and correct the problems in the order that they are listed in the Summary view.
Note: Multiple power supply canister failures are grouped and listed as one problem in the Summary area. Multiple fan canister failures are also listed as one problem.
Details View
The Details view, shown below, displays information about the selected problem in the Summary area.
Note: You can use standard keyboard cut, copy, and paste commands on text in this area.
Problem Type |
Information Shown |
All |
|
Controller |
|
Logical Drive |
|
Drive |
|
Hardware Components |
|
Recovery Procedure View
The Recovery Procedure view lists the appropriate steps to follow for the selected problem in the Summary view.
Note: You can use standard keyboard cut, copy, and paste commands on text in this area.
The Recovery Procedure view may display up to four headings or statements, described in the table below.
Heading |
Description |
What Caused the Problem? |
Summarizes likely causes of the problems |
|
Lists instructions or information that can prevent data loss, service interruption, or component problems |
Important Notes |
Lists important information about the recovery process that should be read before proceeding with the recovery steps |
Recovery Steps |
Lists appropriate steps for a selected problem |
Recovering from Storage Subsystem Problems
Recovery Guru Procedures Reference