Missing Logical Drive

What Caused the Problem?

The storage subsystem has detected that the drives associated with a logical drive are no longer accessible. This can be the result of removing all drives associated with an array or a loss of power to one or more drive enclosures.

Caution
Electrostatic discharge can damage sensitive components. Use a grounding wrist strap or other anti-static precautions before removing or handling components.

Recovery Steps

1

If...

Then...

You DO NOT want to retain the references to the missing logical drive

Locate the missing logical drive in the Logical View of the Subsystem Management Window. Highlighting the individual logical drive or the array and delete it by selecting Logical Drive>>Delete.

Go to Step 3.

You want to retain the references to the missing logical drive

Go to Step 2.

2

If...

Then...

The drives associated with the logical drive have been removed

Re-insert the drives back into the drive enclosure. When all drives have been inserted, wait until they are displayed in the Subsystem Management Window.

Go to Step 3.

The drive enclosure associated with the logical drive does not have power

Check to see that the drive enclosure's power supplies are properly connected to an operating power source, have the power switch in the on position, and have an optimal status (a separate recovery guru entry will be displayed for a power supply that is not optimal).

If...

Then...

You find a power supply problem

Correct the problem and go to Step 3.

You cannot find a power supply problem

Contact your technical support representative.

3

Select Recheck to rerun the Recovery Guru to ensure that the failure has been fixed.