Failed GBIC/SFP

What Caused the Problem?

A Gigabit Interface Converter (GBIC) or Small Form-factor Pluggable (SFP) transceiver on either the controller enclosure or the drive enclosure has failed. If there is only one GBIC or SFP failure, the storage subsystem is still operational. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.

Caution
Electrostatic discharge can damage sensitive components. Use a grounding wrist strap or other anti-static precautions before removing or handling components.

Important Notes

Recovery Steps

1

Locate the failed GBIC or SFP. If the Recovery Guru Detail area indicates that the failed GBIC or SFP is on the controller enclosure, you can identify the failed GBIC or SFP by tracing the cable from the drive enclosure (its Bypass indicator light will be lit) to the controller enclosure.

2

Remove the Fibre cable from the failed GBIC or SFP.

3

Replace the failed GBIC or SFP.

4

Reconnect the Fibre cable to the new GBIC or SFP

5

Select Recheck to rerun the Recovery Guru to ensure that the failure has been fixed.