What Caused the Problem?
A Gigabit Interface Converter (GBIC) or Small Form-factor Pluggable (SFP) transceiver on either the controller enclosure or the drive enclosure has failed. If there is only one GBIC or SFP failure, the storage subsystem is still operational. The Recovery Guru Details provides specific information you will need as you follow the recovery steps.
Caution
Electrostatic discharge can damage sensitive components. Use a grounding wrist strap or other anti-static precautions before removing or handling components.
Important Notes
Recovery Steps
1 |
Replace the failed GBIC or SFP. If the Recovery Guru Detail area indicates that the failed GBIC or SFP is on the controller enclosure, you can identify the failed component by tracing the cable from the drive enclosure (its Bypass indicator light will be lit) to the controller enclosure. |
2 |
Select Recheck to rerun Recovery Guru to ensure that the failure has been fixed. |