Mirror Communication Error - Unable to Contact Logical Drive

What Caused the Problem?

This storage subsystem is able to communicate with the remote storage subsystem but cannot communicate with the remote logical drive on that storage subsystem. Possible causes are:

The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.

Recovery Steps

1

If...

Then...

You wish to retain the mirror relationship

Go to Step 2.

You do not wish to retain the mirror relationship

Delete the mirror relationship from both the local and remote storage subsystems by highlighting each mirrored logical drive in its respective Subsystem Management Window and selecting the Logical Drive>>Remote Mirroring>> Remove Mirror Relationship menu option.

Note: You will not need to remove the mirror relationship from the remote logical drive if it has been deleted or the remote logical drive's mirror relationship has been removed.

Go to Step 4.

2

Open the Subsystem Management Window for the remote storage subsystem by highlighting the remote storage subsystem in the Enterprise Management Window and selecting Tools>>Manage Device.

3

Open the remote storage subsystem's Recovery Guru by clicking on the Recovery Guru button on the remote storage subsystem's Subsystem Management Window.

If...

Then...

The remote storage subsystem's Recovery Guru shows problems associated with the logical drive listed in this Recovery Guru's Details area

Fix all errors associated with the affected remote logical drive by performing the steps listed in the Recovery Guru procedure(s).

Go to Step 4.

The remote storage subsystem doesn't show any problems associated with the logical drive listed in this Recovery Guru's Details area

-OR-

The remote logical drive has been deleted

Perform the following steps:

a

Delete the mirror relationship from both the local and remote storage subsystems by highlighting each mirrored logical drive in its respective Subsystem Management Window and selecting the Logical Drive>>Remote Mirroring>> Remove Mirror Relationship menu option.

Note: You will not need to remove the mirror relationship from the remote logical drive if it has been deleted or the remote logical drive's mirror relationship has been removed.

b

If...

Then...

The remote logical drive has been deleted

Create a new remote logical drive the same size as the local logical drive.

Go to Step c.

The remote logical drive has not been deleted

Go to Step c.

c

Re-establish the mirror relationship by highlighting the logical drive you wish to be the primary logical drive and selecting Logical Drive>>Remote Mirroring>>Create.

Go to Step 4.

4

Select Recheck to rerun the Recovery Guru to ensure that the failure has been fixed.