********************************************************************* * IBM ServeRAID Windows NT and Windows 2000 Update * * README.TXT * * Version 4.10 * ********************************************************************* CONTENTS ________ 1.0 Overview 2.0 ServeRAID-4L Ultra160 SCSI Controller 3.0 Installation and setup instructions 3.1 Updating the BIOS and firmware 3.2 Creating logical drives 3.3 Updating the device driver 3.4 Updating and starting the ServeRAID Manager 3.4.1 Updating using the "IBM ServeRAID Support" CD 3.4.2 Updating using the World Wide Web 3.4.3 Starting the ServeRAID Manager 3.5 Updating the command-line programs 4.0 Troubleshooting tips 4.1 General 4.2 Volume set utility issues 5.0 Web Site and Support Phone Number 6.0 Trademarks and Notices 7.0 Disclaimer 1.0 Overview _____________ Follow each step in this README to ensure that your ServeRAID controllers have the latest software levels. The ServeRAID 4.10 release of code contains the following levels of firmware: o Firmware level 4.10 for the ServeRAID-4L Ultra160 SCSI Controller Creating logical drives requires the "IBM ServeRAID Support CD." This CD comes with your ServeRAID controller or you can download an ISO image from the IBM Support Web site. Refer to the documentation that came with your CD-ROM writer for details on how to create a CD from an ISO image. If a CD writer is not available and the CD is lost, defective, or destroyed, contact the IBM HelpCenter for a replacement "IBM ServeRAID Support" CD. 2.0 ServeRAID-4L Ultra160 SCSI Controller __________________________________________ This release supports the IBM Netfinity ServeRAID-4L Ultra160 SCSI Controller on Microsoft Windows 2000 and Windows NT 4.0. Use only the IBM ServeRAID Support CD (version 4.10) that came with your ServeRAID-4L controller. Do not use the ServerGuide CD that came with your server to configure the ServeRAID-4L controller. Future software releases for the IBM Netfinity ServeRAID-4L Ultra160 SCSI Controller will support the following: o Novell NetWare, Red Hat Linux, SCO OpenServer, and SCO UnixWare o Compatibility and coexistence with earlier models of the ServeRAID controller o Microsoft Cluster Service (MSCS) and the IBM ServeRAID Cluster Solution o Failover for Microsoft Windows 2000 and Windows NT 4.0 o Active (Hot-Plug) PCI o FlashCopy o Netfinity Director The "IBM ServeRAID Support" CD (version 4.10) only supports managing a ServeRAID-4L controller. 3.0 Installation and setup instructions ________________________________________ 3.1 Updating the BIOS and firmware ___________________________________ NOTES: o The ServeRAID-4L controller does not support SCSI CD-ROM(s). 1. Insert the "IBM ServeRAID Support" CD into the CD-ROM drive or insert the "IBM ServeRAID BIOS and Firmware Update" diskette into the diskette drive; then, turn on the server. 2. Wait for the IBM ServeRAID ROM Update wizard to start and follow the instructions on the screen. 3.2 Creating logical drives ____________________________ NOTES: o Skip this step if your ServeRAID controller already has been configured with logical drives. o You must create logical drives on the ServeRAID controller before you can use it. 1. After the "IBM ServeRAID Support" CD updates the BIOS and firmware, the ServeRAID Manager will start. You will see an Express/Custom choice on the screen. Choose Express for the ServeRAID Manager to automatically create your logical drives. Choose Custom to manually create your logical drives. 3.3 Updating the device driver _______________________________ Install the ServeRAID device drivers that are provided with the IBM ServeRAID controllers on the "IBM ServeRAID Support" CD. Refer to the IBM Netfinity ServeRAID-4L Ultra160 SCSI Controller Device Driver Installation Instructions (4LDEVDRV.PDF) in the /BOOKS directory on the "IBM ServeRAID Support" CD. This booklet provides detailed instructions for installing the device drivers on the following operating systems: o Microsoft Windows 2000 o Microsoft Windows NT 3.4 Updating and starting the ServeRAID Manager ________________________________________________ 3.4.1 Updating from the "IBM ServeRAID Support" CD ____________________________________________________ 1. Insert the "IBM ServeRAID Support" CD into the CD-ROM drive. The installation program starts automatically. 2. At the 'Select Operating System' window, select 'Windows NT/Windows 2000'; then, click Next. 3. Follow the instructions on the screen to complete the installation. 3.4.2 Updating from the World Wide Web ________________________________________ 1. Download the ServeRAID Manager program from the World Wide Web. 2. Double-click on the downloaded file to start the installation. 3. At the 'Select Operating System' window, select 'Windows NT/Windows 2000'; then, click Next. 4. Follow the instructions on the screen to complete the installation. 3.4.3 Starting the ServeRAID Manager _____________________________________ o To start the ServeRAID Manager with a graphical user interface, from the Start menu, click Programs -> ServeRAID Manager -> ServeRAID Manager. NOTE: You can use the ServeRAID Manager to configure and setup the ServeRAID Manager Agent Notification List, Security List, and SNMP Trap Destination List. o To start the ServeRAID Manager without a graphical user interface (the agent): NOTE: This starts a monitoring agent for your ServeRAID controllers in a smaller memory footprint. No managing or configuration actions are available. 1. Open a DOS Command Prompt window. 2. Type: c: where c: is the drive where you installed the ServeRAID Manager. 3. Press Enter. 4. Type: cd \Program Files\RaidMan where \Program Files\RaidMan is the directory where you installed the ServeRAID Manager. 5. Press Enter. 6. Type: RaidAgnt 7. Press Enter. 3.5 Updating the command-line programs _______________________________________ To install the ServeRAID command-line programs, refer to the README.TXT file on "IBM ServeRAID Command-Line Program" diskette. 4.0 Troubleshooting tips ________________________ 4.1 General ____________ o If you experience problems with SCSI CD-ROM drives connected to a ServeRAID-4L controller, install an IDE CD-ROM drive in your server. The ServeRAID-4L controller does not support SCSI CD-ROM drives. o On a Netfinity server, if your operating system fails to start three times consecutively, the system BIOS will turn off the processor cache. When this happens the "IBM ServeRAID Support" CD behaves unexpectedly. To correct this problem, enter the system BIOS and re-enable the processor cache (or load the default settings). Refer to your system documentation for instructions on entering the system BIOS. 4.2 Volume set utility issues ______________________________ o Do not run any form of Software RAID or Volume Set utility on the IBM ServeRAID-4L controllers. The ServeRAID controller handles these functions at the controller level. 5.0 Web Sites and Support Phone Number _______________________________________ o You can download new and updated files for the IBM ServeRAID and Clustering products from the IBM Support Web site: http://www.ibm.com/pc/support/ o With the original purchase of an IBM hardware product, you have access to extensive support coverage. During the IBM hardware product warranty period, you may call the IBM Personal Computer HelpCenter (1-800-772-2227 in the U.S.) for hardware product assistance covered under the terms of the IBM hardware warranty. 6.0 Trademarks and Notices ___________________________ The following terms are trademarks of the IBM Corporation in the United States or other countries or both: HelpCenter OS/2 Warp IBM PC Server Netfinity Predictive Failure Analysis Netfinity Manager ServeRAID OS/2 ServerGuide UNIX is a registered trademark in the United States and other countries and is licensed exclusively through The Open Group. Microsoft, Windows, and Windows NT are trademarks or registered trademarks of Microsoft Corporation. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. Other company, product, and service names may be trademarks or service marks of others. 7.0 Disclaimer _______________ THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IBM DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY WITH RESPECT TO THE INFORMATION IN THIS DOCUMENT. BY FURNISHING THIS DOCUMENT, IBM GRANTS NO LICENSES TO ANY PATENTS OR COPYRIGHTS. Note to U.S. Government Users -- Documentation related to restricted rights -- Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corporation.