**************************************************************************** **************************************************************************** * * * PIIX Bus Master IDE Drivers for Windows NT* v4.0 * * Installation, Usage, and Release Note Information * * * * Revision: 2.03.0.0 Production Release * * Date: 03-10-98 * * * * NOTE: * * This document refers to desktop systems with * * the following Intel PCIset devices: * * 82371FB (PIIX1), 82371SB (PIIX3) or 82371AB (PIIX4) in * * conjunction with the following Intel PCIsets and * * Intel AGPsets: 430FX, 430HX, 430TX, 430VX, 440FX, * * 440LX and all future Intel AGPsets. * * * * The terms "PIIX", "82371xB" refer to any/all of the * * following Intel PCIset devices and Intel AGPset devices: * * 82371FB, 82371SB, 82371AB and 82371EB. * * * * Also, the term "processor" refers to the Pentium(R) processor, * * the Pentium(R) processor with MMX(TM) technology, the * * Pentium(R) Pro processor, and the Pentium(R) II processor * * devices ONLY. * * * * * **************************************************************************** **************************************************************************** **************************************************************************** * INTRODUCTION * **************************************************************************** This document describes the installation procedure and usage information for the PIIX Bus Master IDE Drivers for Windows NT* version 4.0. Also included are release notes describing any problems or issues with the software which were known at the time of shipment. **************************************************************************** * CONTENTS OF THIS DOCUMENT * **************************************************************************** This document contains the following sections: 1. System Requirements 2. Installing the Software 3. Verifying Installation of the Software 4. Un-installing the Software 5. Identifying the Software Version Number 6. Contents of the Distribution Package 7. Storage Devices Supported by the Driver 8. Release Notes a. General Release Information b. Release-Specific Troubleshooting Information c. Release Testing Information d. Ghanges included in the v2.03.0.0 release **************************************************************************** * 1. SYSTEM REQUIREMENTS * **************************************************************************** This section describes system requirements for the PIIX Bus Master IDE Device Driver for Windows NT version 4.0. Refer to the Release Notes section of this document for additional information regarding this release. NOTE: This driver has been designed for and tested with Windows NT 4.0 with service pack 3 only. This driver will only install on systems with Windows NT 4.0. 1. The system must contain a supported Intel processor and chip set configuration: Chip set: Intel 430FX, 430HX, 430TX, 430VX, 440FX, 440LX PCIsets. Processor: Intel Pentium(R) processor, Pentium(R) processor with MMX(TM) Technology, Pentium(R) Pro processor, and Pentium(R) II processor devices ONLY. 2. Ensure that a mouse is connected to the system. 3. Windows NT* Version 4.0 must be installed. 4. It is assumed that the BIOS properly initialized the 82371xB IDE interface for Bus Master IDE operation. 5. There are no other non-82371xB IDE controllers (add-in IDE controller or sound card with IDE) enabled on the system. 6. The device must be compatible with PCI Bust Master IDE operation. Contact the device manufacturer for more information. 7. Verify the length of the cables that are being used to connect the ATA and/or ATAPI devices to the primary and secondary PIIX IDE interfaces. The length of these cables from END-TO-END should not exceed 18 inches (0.46 Meter). Furthermore, the capacitances of the cable should not exceed 35pF. Please review the PIIX family datasheets for more information. **************************************************************************** * 2. INSTALLING THE SOFTWARE * **************************************************************************** This subsection describes how to install the software on a system where Windows NT version 4.0 is installed. This installation procedure is specific only to the version of the driver and installation file included in this package. NOTE: This procedure assumes that the driver (PIIXIDE.SYS), installation file (PIIXIDE.INF) and tag file (DISK1.NT) are located in the same directory. Record the locations of the driver installation and Windows NT directories before installing the driver. Although the driver is installed as a SCSI device driver, the driver only works for devices connected to the IDE channels. 1. Check the System Requirements. Windows NT must be fully installed and running on the system prior to installing the driver. 2. Close any running applications. 3. Select "My Computer". 4. Open the "Control Panel" Folder. 5. Invoke the "SCSI Adapters" applet. 6. Click on the folder tab labeled "Drivers". The currently installed SCSI adapter drivers will be listed in the Drivers menu. The display MAY list the default driver, "IDE CD-ROM (Atapi 1.2) / Dual-Channel PCI IDE Controller" OR a previous install of the PIIX Bus Master IDE driver, "Intel PIIX PCI Bus Master IDE Controller". (NOTE: this text may vary according to the release of Windows NT*.) If NONE of these adapter drivers are listed, go to step 9. 7. If the "Intel PIIX PCI Bus Master IDE Controller" driver is listed, select it. Then, select "Remove" to remove the driver. 8. If the default driver ("IDE CD-ROM (Atapi 1.2) / Dual-Channel PCI IDE") is listed, select it. Then, select "Remove" to remove the driver. 9. Select "Add..." to add a new driver. 8. From the "Install Disk" dialog box, select "Have Disk". 9. The "Windows NT Setup" dialog box will appear prompting for the path of the installation files. Specify the location of the driver installation directory when prompted to do so. NOTE: This procedure assumes that the driver (PIIXIDE.SYS), installation file (PIIXIDE.INF) and tag file (DISK1.NT) are located in the same directory. 10. Click on "Intel PIIX PCI Bus Master IDE Controller" driver and then click "Ok". NOTES If the driver was previously installed on the system, a dialog box will appear that states that driver for the "Intel PIIX PCI Bus Master IDE Controller" is already on the system. If this occurs, select "New" to install the new driver. 13. When prompted, reboot the system as directed in order for the changes to take effect. After installation, the PIIXIDE.SYS file is stored in the \System32\Drivers directory. **************************************************************************** * 3. VERIFYING INSTALLATION OF THE DRIVER * **************************************************************************** This subsection describes how to verify installation of the software on a system where Windows NT version 4.0 is installed. This installation verification procedure is specific only to the version of the driver and installation file included in this package. 1. Select "My Computer". 2. Open the "Control Panel" Folder. 3. Invoke the "SCSI Adapters" applet. 4. A list of active SCSI adapters and connected devices will be displayed. One or more instances of the PIIX Bus Master IDE Driver, "Intel PIIX PCI Bus Master IDE Controller" should be listed. The default driver, "IDE CD-ROM (Atapi 1.2) / Dual-Channel PCI IDE Controller" should not be listed. (NOTE: this text may vary according to the release of Windows NT*.) One instance will be listed for each controller interface of the PIIX that is currently enabled with devices connected to it. **************************************************************************** * 4. UN-INSTALLING THE SOFTWARE * **************************************************************************** This procedure allows one to un-install the PIIX Bus Master IDE driver, and restore the default Windows NT version 4.0 driver for IDE support. (Note that this procedure assumes the above installation process was successful.) This un-installation procedure is specific only to the version of the driver and installation file included in this package. 1. Close any running applications. 2. Select "My Computer". 3. Open the "Control Panel" Folder. 4. Invoke the "SCSI Adapters" applet. 5. Click on the folder tab labeled "Drivers". The currently installed SCSI adapter drivers will be listed in the Drivers menu. The display should list the PIIX Bus Master IDE driver, "Intel PIIX PCI Bus Master IDE Controller". 6. If the "Intel PIIX PCI Bus Master IDE Controller" driver is listed, select it. Then, select "Remove" to remove the driver. 7. Select "Add..." to add a new driver. 8. From the "Install Driver" dialog box, select "Standard mass storage controllers". (NOTE: this text may vary according to the release of Windows NT*.) 9. In the SCSI Adapter dialog, select the default ATAPI driver, "IDE CD-ROM (ATAPI 1.2)/Dual-channel PCI IDE Controller" and click "Ok" to install the driver. (NOTE: this text may vary according to the release of Windows NT* version 4.0.) NOTES Since this driver was previously installed on the system, a dialog box will appear that states that driver for the "IDE CD-ROM (ATAPI 1.2)/Dual-channel PCI IDE Controller" is already on the system. Select "Yes" to install the current copy of the driver already on the system. 10. When prompted, reboot the system as directed in order for the changes to take effect. **************************************************************************** * 5. IDENTIFYING THE SOFTWARE VERSION NUMBER * **************************************************************************** The driver's version can be determined by using one or more of the following procedures. PROCEDURE 1: Reading Windows* properties embedded in the driver file. The driver version can be obtained by querying the driver file's properties under File Manager. 1. Under Windows NT 4.0, invoke the "Explorer" application. 2. Select the path containing the driver file. When the driver is installed, the driver is in the following directory: \System32\Drivers 3. Select the driver file, "PIIXIDE.SYS". 4. Open the "File" menu. 5. Click on the "Properties" item. 6. Click on the "Version" tab. 7. The driver's version should be listed in the 'Product Version' portion of the dialog. **************************************************************************** * 6. CONTENTS OF THE DISTRIBUTION PACKAGE * **************************************************************************** The PIIX Bus Master IDE Driver for Microsoft Windows NT version 4.0 package contains the following items: 1. PIIX Bus Master IDE Driver: PIIXIDE.SYS 2. Installation File: PIIXIDE.INF 3. Readme File: README.TXT 4. Driver Tag File: DISK1.NT **************************************************************************** **************************************************************************** * 7. STORAGE DEVICES SUPPORTED BY THE DRIVER * **************************************************************************** The Intel PIIX Bus Master IDE driver supports only specific ATA/ATAPI device types. The Intel driver should not be installed if the system is equipped with any of the non-supported ATAPI devices. The Intel PIIX Bus Master IDE driver supports the following devices connected to the PIIX IDE interface: - ATA fixed disk - ATAPI CD-ROM devices - ATAPI ZIP* Drives - IDE Fixed Disk Drives larger than 8.4GBbytes - DVD-ROM Devices when used for program loading/execution and data transfer. Note that playing MPEG movies is specifically NOT supported on this driver. The Intel driver does not support the following types of device in the system: - ATAPI Tape Drives - ATAPI CD-ROM Changer Drives - ATAPI DVD-ROM Drives - ATAPI Writeable CD Drives - ATA ZIP*, LS-120*, Cartridge, Optical, Removable Media Drives - DVD-ROM Devices when used for MPEG Movie authentication and playback. During initialization, the driver will auto-identify all the devices connected to the PIIX IDE interface. Depending on the capabilities of the devices connected to the system, the driver will initialize the PIIX IDE interface for bus mastering operation. Only drives identified as bus master capable will be accessed as a bus master; all other drives will be accessed in a PIO-only fashion. In general, bus mastering is possible for ATA/ATAPI devices that support the following DMA timing modes: Single Word DMA Mode 2 Multi-Word DMA Mode 1 Multi-Word DMA Mode 2 Ultra DMA Mode 0 Ultra DMA Mode 1 Ultra DMA Mode 2 These devices will be accessed by the driver in either a bus mastering or a PIO-fashion, depending on the specific transfer conditions. Devices that do not support the DMA timing modes listed above, or whose PIO timings are faster than their DMA timings, will be accessed in a PIO-fashion ONLY. For more information and a list of tested devices, see the 'Release Testing' section of this document. **************************************************************************** * 8. RELEASE NOTES * **************************************************************************** The release notes describe the current, known state of the PIIX Bus Master IDE Driver for Windows NT* version 4.0. The release notes are divided into three sections: 8a. General Release Information 8b. Release-Specific Troubleshooting Information 8c. Release Testing Information 8d. Changes from v2.02.0.0 to v2.03.0.0 releases **************************************************************************** * 8a. GENERAL RELEASE INFORMATION * **************************************************************************** The driver supports general CD-ROM operations such as: file transfers, data streaming and audio. Advanced CD-ROM applications/features (VideoCD*, CDPlus*, multi-CD changers, etc), especially those outside of the scope of the current Windows NT CD-ROM support, have not been tested with this driver. If a problem is encountered, un-install the driver. For ATAPI CD drives, only Read-Only access is supported for data transfer operations. Write data transfer operations for ATAPI CD drives (including applications that write to CD media) are not supported by this driver. Since the driver does not support ATAPI tape drives, this release of the driver should not be installed on systems with ATAPI tape drives. If the driver has been installed on a system with an ATAPI tape drive and problems are experienced, un-install the driver. The PIIX Bus Master IDE Driver for Windows NT has designed for and tested with Version 4.0, service pack 3, of the Windows NT operating system (current Production Version). **************************************************************************** * 8b. RELEASE-SPECIFIC TROUBLESHOOTING INFORMATION * **************************************************************************** Verifying the installation of the driver and other generic troubleshooting is discussed in the "TROUBLESHOOTING" section above. This section describes release-specific troubleshooting. This section contains a list of known problems with certain system configurations discovered during testing of the driver. A list of all storage devices tested with the driver is given below in the "RELEASE TESTING INFORMATION" section of this document. If the solution given to any of the problems listed below is to un-install the driver, follow the un-installation instructions outlined above in the section "UN-INSTALLING THE SOFTWARE". Issue: The system does not operate reliably or fails to boot when the driver is installed. Solution: Un-install the driver. Issue: One or more of the IDE/ATAPI drives on the system fail to perform correctly and/or is not recognized by the driver. Solution: Ensure that devices on the system are connected according to the manufacturers' documentation. If the system still fails to operate reliably, Un-install the driver. Issue: The CD-ROM drive fails to perform correctly after the driver has been installed (e.g. audio CD-ROMs or advanced CD-ROM applications fail to perform correctly). Solution: Un-install the driver. Issue: The driver is not compatible with EZ-Drive* floppy boot protection option. Solution: If EZ-Drive is installed on the boot drive, the floppy boot protection option must be disabled prior to installing the PIIX Bus Master IDE Driver for Windows NT. If, for any reason, the floppy boot protection cannot be disabled, the driver should not be installed. Issue: The driver does not support the following CD-ROM drives: Gallant GCD-R542B Toshiba XM-5302B Wearnes CDD-220 Wearnes CDD-620 Wearnes CDD-820 Solution: Do not install the driver in configurations equipped with these CD-ROM drives. Issue: The driver does not support the following fixed disk drives: Conner CFA850A Maxtor 71626A Maxtor 71260AT Solution: Do not install the driver in configurations equipped with these fixed disk drives. Issue: The driver does not support the following types of ATAPI devices: Tape drives Writeable CD drives Cartridge drives Changer CD drives Solution: Do not install the driver in configurations equipped with these types of devices. **************************************************************************** * 8c. RELEASE TESTING INFORMATION * **************************************************************************** This section contains information on how the driver was tested, including a list of storage devices used in testing. If any problems are encountered running the driver with devices listed below, refer to the "RELEASE-SPECIFIC TROUBLESHOOTING INFORMATION" section above for more detailed information. The following fixed disk drives were tested with the PIIX Bus Master IDE Driver: Conner*: CFS425A IBM*: DALA-3540 DTTA-351010 DTTA-351680 Maxtor*: 7200AP 7245AT 7246AT 7850AR 71260AT 83500A8 87000D8 88400D8 91152D8 Quantum*: ST3.2A ST4.3A 2550AT TX12A Seagate*: ST32140A ST33240A ST36451A ST36530A ST9140A Western Digital*: AC2700 AC31000 AC21600H AC31600 AC22500 AC32100H The following ATAPI CD-ROM drives were tested with the PIIX Bus Master IDE Driver: Hitachi*: CDR-7930 CDR-8130 Mitsumi*: FX600S FX600T FX810T FX120T NEC*: CDR1300A CDR1400A CDR1800A Panasonic*: CR581 CD-574B LF-1195 Sony*: CDU55E CDU76E CDU78E CDU311-GI CDU611 TEAC*: CD56E CD532E Toshiba*: XM5302B XM5602B XM5702B XM6102B XM6202B The following ATAPI DVD-ROM drives were tested with the PIIX Bus Master IDE Driver: Hitachi*: GD-2000 Panasonic/Matsushita*: SR-8581-B DVD-2240E Pioneer*: DVD-101 Toshiba*: SD-M1002 The following ATAPI ZIP drives were tested with the PIIX Bus Master IDE Driver: IOMEGA*: ATAPI-ZIP 100 **************************************************************************** * 8d. CHANGES included in v2.03.0.0 Release * **************************************************************************** This section describes the changes encompassed in v2.03.0.0. The changes that were made to the driver include: 1. Started with the v2.02.0.0 driver code base 2. Added code to support >8.4Gb IDE Hard Drives. 3. Validated support for IOMEGA ATAPI ZIP drives. 4. Validated support for specific ATAPI DVD-ROM drives, limiting our testing and support to the following drives: a. Hitachi model "GD-2000" DVD-ROM drive b. Panasonic/Matsushita model "SR-8581-B" c. Panasonic/Matsushita model "DVD-2240B" d. Toshiba model "SD-M1002" e. Pioneer model "DVD-101" 5. Fixed issue with putting Hitachi CDR-8130 CD-ROM device into PIO mode for new versions of the device. Older versions with f/w rev 0020 and 0021 required running in PIO, which had a fix in place to force PIO when detected. The newer f/w rev 0022 does not have the same issue, so new code was added to specifically limit the device to PIO when only f/w revs 0020 or 0021 were found. 6. Specific devices found to be unreliable in DMA are limited to running in PIO mode. These devices limited by the v2.03.0.0 driver are: a. Liteon "LTN-301" b. Teac "CD-524" c. Toshiba "XM-5602-B" d. Toshiba "XM-6102-B" 7. All ATAPI devices are excluded from operating on UDMA mode until validation testing on UDMA capable ATAPI devices can be done. **************************************************************************** Intel is making no claims of usability, efficacy or warranty. The SOFTWARE USE AND DISTRIBUTION LICENSE AGREEMENT completely defines the license and use of the PIIX Bus Master IDE Driver. **************************************************************************** Information in this document is provided in connection with Intel products. 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