nwreadme.txt This README file contains the latest information about installing IBM FAStT Storage Manager Version 7.10 for Novell NetWare. Refer to the IBM Support Website for the latest information and updated readme file (Refer to section 6.1 below). Last Update: 07/13/01 CONTENTS -------- 1.0 Overview 2.0 Change History 3.0 Installation and Setup Instructions 4.0 Configuration Information 5.0 Unattended Mode 6.0 Web Sites and Support Phone Number 7.0 Trademarks and Notices 8.0 Disclaimer 1.0 Overview ----------------------- 1.1 Overview: This IBM FAStT Storage Manager release includes the IBM FAStT Storage Manager Version 7.10 for Novell NetWare Version 5.1. In addition, Storage Manager includes controller firmware version 4.01.02 and the latest NVSRAM files for IBM machine types 3526, 3542, and 3552. Refer to the IBM Support Web site for documentation and files necessary for installing IBM FAStT Storage Manager Version 7.10 for Novell NetWare. 1.2 Known Issues/Limitations: ------------------------------ 1.2.1 Upgrading FAStT500 with 512MB Cache If you are upgrading from IBM FAStT Storage Manager Version 7.02 ( firmware level 04.00.02 or 04.00.03) to IBM FAStT Storage Manager Version 7.10 (firmware level 04.01.02) on a FAStT500 (machine type 3552) with 512MB of cache, you will need to stop I/O and reboot the controller before upgrading firmware followed by NVSRAM. To determine Storage Controller cache level, perform the following steps: a. On a storage management station start the client software and select a storage subsystem. b. Select Tools -> Manage Device to open the Subsystem Management Window. c. Highlight the Storage Subsystem that you are upgrading and then select Storage Subsystem -> Profile. It may take a little time for it to create the Storage Subsystem profile. d. Under the Controllers heading is an entry that displays information similar to the following example: Cache/processor size (MB): 256/32 If this setting is listed as 512/32 you will need to arrange to perform this upgrade procedure at a time that you can stop I/O to the Storage Subsystem in order to ensure a successful firmware download and installation. 1.2.2 Upgrading to 16 storage partitions on machine type 3542. Upgrading to Storage Manager 7.10 firmware version 04.01.02 and NVSRAM will enable 16 storage partitions on machine type 3542. However, the Storage Manager Client will indicate that the storage controller premium features are Out of Compliance. To clear this message, contact IBM Support and provide your feature enable identifier. You can obtain your Feature Enable Identifier from the Subsystem Management window of Storage Manager 7. Use the following procedure to obtain your Feature Enabler Identifier: Click storage subsystem -> premium features -> list Contact IBM Support to obtain a feature key file for enabling the 16 partition premium feature. Refer to the Storage Manager 7 online help for more information. 1.2.3 Error message Service Error 100 after installing Storage Manager 7.10 host-agent software. Causes of this include the following: a. The host-agent software does not find any controllers at firmware version 4.x. b. Controllers at firmware version 4.x have the access volume disabled with NVSRAM configuration settings. c. NVSRAM on a controller in a storage subsystem that you are attempting to manage has the access volume logical unit number (LUN) set to a number that is already in use by another logical drive. d. NVSRAM on controllers in a storage subsystem that you are attempting to manage contains an access volume LUN that is not supported by operating systems and installed patches (for example, the access volume is configured as LUN 31, but the operating system and service packs only support 8 LUNs). 1.2.4 A condition exists under 7.01, 7.02, and 7.10 code levels that may cause a logical drive to become unmapped in Storage Partitioning, resulting in the Operating system being unable to access the Logical drive. The problem may manifest itself in one of the following ways: Improper implementation of ECA051 Failure of the first drive in any array, takeover by the Hot Spare drive, then copyback to the new drive, once the failed drive has been replaced. If a reset of the controllers is performed, the logical drive may become missing under the array in the Storage Manager 7 subsystem management window. Once either of the above conditions has occurred and the controllers have been reset, all Logical drives in the affected array will become unmapped. It may be possible to remap the volume back into Storage Partitioning. To do this, right click on the Host group that the affected Logical drive belonged to and choose "Define New Mapping". If this option is grayed out, please contact your local HelpCenter for assistance in recovering the volume. This problem has been identified and will be corrected in a future release of 7.10 Firmware targeted for the third quarter of this year. Customers wishing to avoid this problem will be required to upgrade to the new level of Firmware as there will be no fix available for the 7.01 and 7.02 releases. 1.2.5 Performance issue under 7.10 code. A performance issue has been identified affecting logical drives with a segment size of 64K or greater when large sequential writes are staged to the drives. Typically, large sequential writes a performed by large database applications such as Oracle and Microsoft Exchange. During the large sequential write operation only, performance will be decreased. Normal read and write operations will not be affected. This problem has been isolated to 7.10 code only and will be fixed in a future maintenance release of the firmware, targeted for the third quarter of this year. 1.2.6 The Enterprise Management Window must remain open if you want to monitor the condition of storage subsystems included in your management domain. You may want to minimize the window. If you close this window, you will not receive alert notifications. Refer to the Enterprise Management online Help for more information on alert notification options. 1.3 Enhancements: None. 1.4 Prerequisites: : None. 1.5 Dependencies: IBM FAStT Storage Manager Version 7.10 requires machine types 3526, 3542, and 3552 controllers to have at least firmware version 4.x. If the user is installing IBM FAStT Storage Manager Version 7.10 (for Windows 2000) onto a host with machine type 3526 controllers that are at firmware version 3.x, contact IBM Service for instructions on upgrading the controllers to firmware version 4.x. 2.0 Change History ------------------------------ This is the latest release of IBM FAStT Storage Manager Version 7.10 for NetWare 5.1. 2.1 Key Features added to IBM FAStT Storage Manager from version 7.02 to version 7.10. 1. Heterogeneous Hosts. The machine type 3526, 3542, or 3552 Storage Subsystem supports attaching Hosts types with different operating systems. 2. Enhanced Storage Partition Supported (128 logical drives, 16 partitions). 3. Auto logical drive transfer is activated by the I/O down an alternate controller path. 4. Storage controller enhanced diagnostics. Drive side loopback. 5. Persistent event monitoring. SNMP notification persists through the closure of Storage Manager 7 Client. 6. Configuration replication. Storage Manager 7 provides capture and replay of a configuration. 7. The command line interface automates storage management through the use of scripts. This is currently not available for the NetWare client package. 2.2 Code levels at release. Firmware Versions: a. Machine types 3526, 3542, and 3552: Package Version 04.01.02 b. Machine types 3526 and 3552: Bootware Version 04.01.02.00 c. Machine types 3526 and 3552: Appware Version 04.01.02.07 d. Machine type 3542: Snapware Version 04.01.02.07 NVSRAM Versions: a. Machine type 3526: Filename NV3526R710NT007 b. Machine type 3542 Models 1RX and 1RU: filename NV3542R710NT007 c. Machine type 3542 Models 2RX and 2RU: filename NV3542R710NT008 d. Machine type 3552: Filename NV3552R710NT004 SM7agent Version 07.10.15.00 SM7client Version 07.10.G5.06 SM7Uitlity version 07.10.15.03 FAStT_MSJ Version See the IBM Support website for this package. Refer to the http:/www.ibm.com/pc/support IBM web page for the latest released code levels. 3.0 Installation and Setup Instructions -------------------------------------------------------- 3.1 Perform the steps to do the following: - Update the IBM Netfinity Fibre Channel PCI Adapter - Update the IBM FAStT Host Adapter - Install IBM FAStT Storage Manager Version 7.10 for Novell NetWare. 1. To install or update the driver for the IBM Netfinity Fibre Channel PCI Adapter or the IBM FAStT Host Adapter: a. Install the hardware using the documentation that comes with the adapter. b. Install the IBM Netfinity Fibre Channel PCI Host Adapter driver or the IBM FAStT Host Adapter driver located on the IBM Support Web site (refer to section 6.1). 2. Install the new Storage Manager Version 7.10 Packages. Refer to the IBM FAStT Storage Manager Version 7.10 for NetWare Installation and Support Guide for a list of installation instructions. 3.2 Refer to the IBM Support Web site for the latest NetWare supported host adapters, device drivers, and updated README. (See Section 6.1). 4.0 Configuration Information -------------------------------------------- 4.1 Configuration installation 4.1.1 By default the IBM FAStT Storage Manager 7.10 firmware release 04.01.02 does not automatically map logical drives. This means that the logical drives are not automatically presented to host systems. For a new installation, after creating new arrays and logical drives: a. If your host type is not Windows NT, create a partition with your host type and map the logical drives to this partition. b. If your host type is Windows NT, you can map your logical drives to the "Default Host Group" or create a partition with a NT host type. When upgrading from previous versions of IBM FAStT Storage Manager to version 7.10. a. If upgrading with no partitions created and you have an operating system ther than Windows NT, you will need to create a partition with your host type and map the logical drives from the "Default Host Group" to this partiton. b. If upgrading with Storage Partitions and an operating system other than Windows NT, you will need to change the host type. The host type can be changed through the Storage Manager 7.10 Storage Partitions host port. After upgrading, the default host type of a Storage Partition is Windows NT. Refer to the IBM FAStT Storage Manager online help to learn more about creating storage partitions and changing host types. 4.1.2 When you are configuring IBM machine type 3526, 3542, or 3552 storage controllers as boot devices, contact IBM support for supported configurations and instructions for configuring IBM storage controllers as boot devices. 4.1.3 Running script files for specific configurations. Apply the appropriate scripts to your subsystem based on the instructions you have read in the publications or any instructions in the operating system readme file. A description of each script is shown below. - SameWWN.scr: Setup RAID controllers to have the same World Wide Names. The World Wide Names (node) will be the same for each controller pair. The NVSRAM default sets the RAID controllers to have the same World Wide Names. - DifferentWWN.scr: Setup RAID controllers to have different World Wide Names. The World Wide Names (node) will be different for each controller pair. The NVSRAM default sets the RAID controllers to have the same World Wide Names. - EnableDriveMigration.scr: The Enable drive migration script scans the drives for configurations when they are added to a storage system and will also attempt to use configurations found on the newly added drives. The NVSRAM default will enable drive migration. - DisableDriveMigration.scr: The disable drive migration script allows the addition of disk drives while the system is running. in addition, it identifies the drives as unused capacity regardless of past drive configuration. The NVSRAM default will enable drive migration. - 3526CTLdual.scr: Enables the detection and error reporting for missing or unresponsive controllers in a 3526 Dual RAID controller configuration. If either RAID controller is removed or not responding, it is detected and reported through theIBM FAStT Storage Manager software. The 3526 NVSRAM default is enabled to detect a missing or unresponsive alternate controller. - 3526CTLsingle.scr: This script disables the detection and error reporting of the missing alternate controller in a 3526 single RAID controller configuration. After executing this script, the IBM FAStT Storage Manager 7.10 software will not report the missing alternate RAID Controller. The machine type 3526 NVSRAM default is enabled to detect a missing alternate controller. - 3526EXPdualPS.scr: This script enables the detection and error reporting of a missing or unresponsive alternate power supply in an IBM Storage Expansion Unit configured with dual power supplies while attached to the 3526. If either Storage Expansion Unit power supply is removed or not responding, it is detected and reported through the IBM FAStT Storage Manager 7.10 software. Machine type 3526 NVSRAM default is enabled to detect a missing or unresponsive alternate power supply in an IBM Storage Expansion Unit. - 3526EXPsinglePS.scr: This script disables the detection and error reporting of a missing alternate power supply in an IBM Storage Expansion Unit configured with a single power supply and attached to the 3526. After executing this script, the IBM FAStT Storage Manager 7.10 software will not report the missing alternate power supply in an IBM Storage Expansion Unit. The 3526 NVSRAM default is enabled to detect a missing alternate power supply in an IBM Storage Expansion Unit. 4.2 Configuration Settings Refer to the IBM FAStT Storage Manager Version 7.10 for NetWare Installation and Support Guide for a list of specific instructions (for example, which scripts need to be applied). 4.3 Hardware Status and Information The IBM Netfinity FAStT Host Adapter with device driver version 6.50h and the IBMSAN driver for MPIO failover must be loaded with new installations of IBM Machine types 3526, 3542, and 3552. 4.4 Unsupported Configurations Configurations that are not supported with this level of code are listed below. 4.4.1 Fibre Channel loop environments with the IBM Netfinity Fibre Channel Hub, machine type 3523, in conjunction with the IBM Fibre Channel Switch, types 2109-S16 or 2109-S8. In this configuration, the hub is connected between the switch and the Fibre Channel RAID Controllers. 4.4.2 The IBM Netfinity Fibre Channel Hub, machine type 3523 when running Novell NetWare and are configuring for mulitpath I/O failover. 5.0 Unattended Mode --------------------- None. 6.0 WEB Sites and Support Phone Number ----------------------------------------- 6.1 IBM Support Web Site: http://www.ibm.com/pc/support 6.2 IBM eServer xSeries Marketing Web Site: http://www.ibm.com/pc/us/eserver/xseries/index.html 6.3 If you have any questions about this update, or problem applying the update go to the following Help Center World Telephone Numbers URL: http://www.ibm.com/planetwide 7.0 Trademarks and Notices --------------------------------------------- 7.1 The following terms are trademarks of the IBM Corporation in the United States or other countries or both: IBM the e-business logo HelpCenter Microsoft, Windows, and Windows 2000 are trademarks of Microsoft Corporation in the United States, other countries, or both. Other company, product, and service names may be trademarks or service marks of others. 8.0 Disclaimer ------------------------ 8.1 THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IBM DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY WITH RESPECT TO THE INFORMATION IN THIS DOCUMENT. BY FURNISHING THIS DOCUMENT, IBM GRANTS NO LICENSES TO ANY PATENTS OR COPYRIGHTS. 8.2 Note to U.S. Government Users -- Documentation related to restricted rights -- Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corporation.