Diagnostic Service Tools IBM Enhanced Diagnostic Diskette Version 2.0.512 Diagnostic Diskette README file This README file contains the latest information for using the diagnostic diskette in your computer. CONTENTS ________ 1.0 Diagnostic Diskette Description 2.0 Whats New in Version 2.0.512 3.0 Starting the IBM Enhanced Diagnostics Program 4.0 Navigating Through the Diagnostic Programs 5.0 Running Diagnostic Tests 6.0 IBM Advanced Memory Diagnostics 7.0 Viewing the Test Log 8.0 Quick and Full Erase - Hard Drive 1.0 Diagnostic Diskette Description ____________________________________ The IBM Enhanced Diagnostic Diskette is a self-booting DOS-based diagnostic utility used to detect failing hardware components. IBM, in conjunction with Watergate Software, the makers of PC Doctor diagnostic software, has developed a highly effective diagnostic application designed specifically to support the IBM PC 300, 700, IntelliStation Series, and Netfinity 1000, 3000, 3500 product families. 2.0 What's New in Version 2.0.512 __________________________________ Use the new Iomega Zip Drive Test to test the zip drive and the drive interface. The test takes about 20 seconds to run. The default tests the following: o Controller o Max Seek (50 times) 0 Random Seek (300 sectors) 3.0 Starting the IBM Enhanced Diagnostics Program __________________________________________________ To start the Enhanced Diagnostics Program: 1. Shut down and turn off the computer. 2. Wait 10 seconds. 3. Insert the "IBM Enhanced Diagnostics Diskette" into diskette drive A. 4. Turn on the computer. The initial diagnostics menu will be displayed. 4.0 Navigating Through the Diagnostic Programs _______________________________________________ Use either the mouse or the keyboard to navigate through the Enhanced Diagnostics program. o Use the cursor movement keys to navigate within the menus. o The "Enter" key is used to select a menu item. o The "Esc" key is used to back up to the previous menu. o For online help select F1. 5.0 Running the Diagnostic Tests _________________________________ Choose one of the following four ways to run the diagnostic tests: 1. Using the cursor movement keys, highlight Run Normal Test or Run Quick Test from the Diagnostics Menu and then press Enter. This will automatically run a predefined group of tests from each test category. Run Normal Test runs a more extensive set of tests than Run Quick Test, and takes longer to execute. 2. Press F5 to automatically run all selected tests in all categories. 3. From within a test category, press Ctrl and Enter to automatically run only the selected tests in that category. 4. Using the cursor movement keys, highlight a single test within a test category and then press Enter. This will run only that test. Press Esc at any time to stop the testing process. Test results, (N/A, PASSED, FAILED, ABORTED), are displayed in the file beside the test description and in the test log. 6.0 IBM Advanced Memory Diagnostics ____________________________________ The IBM Advanced Memory Diagnostics provide the capability to identify a particular memory module (SIMM/DIMM) which fails during testing. Use the System Board Layouts section in the latest PC 300/700, IntelliStation, or Netfinity 1000, 3000, 3500 Hardware Maintenance Manual (HMM) to reference the memory sockets; or press F1 twice to load the Online Manual and select Chapter 11 "SIMM/DIMM Locator". Complete the following steps to locate the IBM Advanced Memory Diagnostics test options. 1. Select the Diagnostics option on the toolbar and press Enter. 2. Highlight either the Memory Test-Full or Memory Test-Quick option and press Enter. 6.1 Memory Test-Full --------------------- The full memory test will take about 80 seconds per MB of memory and will detect marginal, intermittent, and solid (stuck) memory failures. 6.2 Memory Test-Quick ---------------------- The quick memory test will take about 20 seconds per MB of memory and will detect solid (stuck) memory failures only. Notes: o Either level of memory testing can be performed on all memory or a single SIMM/DIMM socket. o Only sockets containing a SIMM or DIMM can be selected for testing. Unpopulated sockets are noted by "........" besides the test description. 7.0 Viewing the Test Log _________________________ Errors reported by the diagnostic test will be displayed by the program as a failed test. To view details of a failure or to view a list of test results, do the following from any test category screen: 1. Press F3 to activate the log file. 2. Press F3 again to save the file to diskette or F2 to print the file. 8.0 Quick and Full Erase - Hard Drive ______________________________________ The IBM PC Enhanced Diagnostics Program offers two hard drive format utilities: o Quick Erase Hard Drive o Full Erase Hard Drive IMPORTANT: Make sure all data is backed up before you erase the hard drive. The Quick Erase Hard Drive provides a DOS utility that performs the following: o Destroys the Master Boot Record (MBR) on the hard drive. o Destroys all copies of the FAT Table on all partitions (both the master and backup). o Destroys the partition table. o Provides messages that warn the user that this is a non-recoverable process. The Full Erase Hard Drive provides a DOS utility that performs the following: o Performs all the steps in Quick Erase. o Provides a DOS utility that writes random data to all sectors of the hard drive. o Provides an estimate of time to completion along with a visual representation of completion status. o Provides messages that warn the user that this is a non-recoverable process. To select the Quick Erase or Full Erase Hard Drive utility: o Select the Utility option on the toolbar and press Enter. o Select either the Quick Erase or Full Erase Hard Disk option and then, follow the instructions. 9.0 Trademarks and Notices ___________________________ The following terms are trademarks of the IBM Corporation in the United States or other countries or both: IBM Other company, product, and service names may be trademarks or service marks of others. THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IBM DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION. THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY WITH RESPECT TO THE INFORMATION IN THIS DOCUMENT. BY FURNISHING THIS DOCUMENT, IBM GRANTS NO LICENSES TO ANY PATENTS OR COPYRIGHTS. Note to U.S. Government Users -- Documentation related to restricted rights -- Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.