Capturing State Information

Use this option to capture information about the current state of your storage subsystem and save the captured information to a text file. The captured information can then be sent to your storage supplier for analysis. You should use the State Capture feature only under the guidance of a technical support representative.

Caution: The State Capture option can cause a storage subsystem to become unresponsive to both the host and the storage management station.

Procedure  

1

From the Subsystem Management Window, select the Advanced >> Capture State Information pull-down menu option.

Result: The Confirm State Capture dialog is displayed.

2

Read the information on the confirmation dialog and then type Yes to continue.

Result: The State Capture dialog is displayed.

3

In the Specify filename box, enter a name for the file to be saved or browse to a previously saved file if you want to overwrite an existing file. Use the convention "filename.dmp" for the name of the file. (The suffix .dmp will be added to the file automatically if you do not specify a suffix for the file.) You may also specify another drive and directory if you want to save the file in a location other that the default.

Note: The Start button will be unavailable until a name is specified.

4

Select Start.

Result: The State Capture progress is shown in the Execution summary window.

Note: Each test shows a status of Executing while it is in progress and then shows Completed when it successfully finishes. If any of the tests cannot be completed, a status of Failed will be shown in the Execution summary window.

5

Monitor the progress and completion status of all the tests. Select OK when they finish to close the State Capture dialog.

Note: Selecting Cancel will stop the State Capture process and any remaining tests will not be completed. However, any test information that has been generated to that point will be saved to the State Capture file.