Downloading Controller Firmware or NVSRAM

The storage management software lets you execute downloadable firmware or NVSRAM packages from the storage management station to all storage subsystem controllers. When you do so, a package file is transferred to the first controller. That controller's memory is updated with the new package and the controller is rebooted.

During firmware or memory downloads, the storage management software periodically polls the controller to see if the download has completed. Once the first controller completes the memory or firmware upgrade, it passes the downloadable package to the second controller, which uses it to update its memory. When finished, the second controller is rebooted.

Caution:

Procedure

1

To download firmware packages:

  • From the Subsystem Management Window, select either the Storage Subsystem >> Download >> Firmware pull-down menu option, or Download >> Firmware from the right-mouse pop-up menu.

To download NVSRAM packages:

  • From the Subsystem Management window, select either the Storage Subsystem >> Download >> NVSRAM pull-down menu option, or Download >> NVSRAM from the right-mouse pop-up menu.

Result: The Firmware Download or NVSRAM Download Main Screen is displayed.

The Current configuration area lists the current firmware and NVSRAM versions in use by the storage subsystem controllers.

The File Selection area lets you select a local or mapped directory and then displays downloadable package files compatible with the current storage subsystem configuration in that directory. You can select the file you wish to download from the displayed list.

2

In the File Selection area, change from the home directory that is initially displayed to the directory in which the file to download resides, by either clicking on the folder to open it, or typing the folder name in the File name: text box. Then, select the file as described above.

3

Select the package file to download from the File Selection area. Do one of the following:

  • Double-click on the file.
  • Single-click on the file, then select OK.
  • Enter the name of the file in the File name: text box, then select OK.

Notes:

  • Only downloadable packages that are compatible with the current storage subsystem configuration are displayed.
  • When you select a file in the File Selection area of the dialog, applicable attributes (if any) of the file are displayed in the File Information area.

4

Select OK.

Result: The Firmware or NVSRAM Download main screen is closed. The Confirm Download dialog is displayed.

Note: If the file selected was not valid or compatible with the current storage subsystem configuration, the File Selection Error dialog is displayed. Select OK to close it, then choose a compatible firmware or NVSRAM file.

5

Select Yes on the Confirm Download dialog.

Result: The Confirm Download dialog is closed. The download begins, and the Download Progress dialog is displayed.

6

Monitor the progress and completion status of the download to the controllers. First, the file is downloaded to the storage subsystem, then each controller is updated with this new file one at a time. If the update to the first controller succeeds, the second controller then receives the update. The status of the file transfer and the update to each participating controller is displayed on the dialog, as described below.

Important: When the firmware download successfully completes, a dialog will appear stating that the firmware downloaded is not compatible with the current version of the Subsystem Management Window that is running. To load the version of the Subsystem Management Window that is compatible with this firmware download, close this dialog and select Tools >> Manage Device.

Note: The progress and status of optimal controllers participating in the download is displayed. Other controllers in the storage subsystem are not represented on the dialog.

If the file transfer...

Then the following icon and text are shown

Is in progress

Transferring firmware (or NVSRAM)

Successfully completes

Firmware (or NVSRAM) transferred

Does not successfully complete

Firmware (or NVSRAM) transfer failed

If the update to a controller...

Then the following icon and text are shown

Is in progress

Updating firmware (or NVSRAM)

Is pending

Controller update pending

Successfully completes

Controller firmware (or NVSRAM) updated

Does not successfully complete

Controller firmware (or NVSRAM) update failed

If the download...

Result

Succeeded

The Download Progress dialog closes. The controllers are now operating with the new firmware or NVSRAM. Verify the new versions of these files using the View >>Storage Subsystem Profile pull-down menu option.

Failed

The Download Failure Information dialog is displayed. Read the information displayed on this dialog. Run the Recovery Guru and follow any recommended recovery procedures.