Mirror Data Unsynchronized

What Caused the Problem?

The data on the secondary logical drive is no longer synchronized with the primary logical drive. This occurs when the primary logical drive is unable to communicate with the secondary logical drive. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.

Important Notes

Recovery Steps

1

If there are errors present in the Recovery Guru Summary area, perform those recovery procedures before completing the steps in this procedure.

2

Verify that the cables connecting this storage subsystem to the switch are not loose, disconnected, or damaged.

If...

Then...

A damaged cable is detected

Replace the cable.

Go to Step 6.

A loose or disconnected cable is detected

Reconnect the cable.

Go to Step 6.

A loose, disconnected, or damaged cable is not detected

Go to Step 3.

3

Check the switch the storage subsystem is connected to for indications of a switch port, interface transceiver (GBIC or SFP), or other switch failure.

If...

Then...

There is a problem with the switch

Correct the problem.

Go to Step 6.

There is not a problem with the switch

Go to Step 4.

4

If the fabric consists of multiple switches, verify that the cables connecting the switches are not loose, disconnected, or damaged.

If...

Then...

A damaged cable is detected

Replace the cable.

Go to Step 6.

A loose or disconnected cable is detected

Reconnect the cable.

Go to Step 6.

A loose, disconnected, or damaged cable is not detected

Go to Step 5.

5

Verify that the cables connecting the switch to the remote storage subsystem are not loose, disconnected, or damaged.

If...

Then...

A damaged cable is detected

Replace the cable.

Go to Step 6.

A loose or disconnected cable is detected

Reconnect the cable.

Go to Step 6.

A loose, disconnected, or damaged cable is not detected

Verify your cabling configuration. If you believe your configuration is valid but the problem still exists, contact your technical support representative.

6

Select Recheck to rerun the Recovery Guru to ensure that the failure has been fixed.