Event Log

The Event Log enables you to view the events that have been received and processed by the %ProductServerName%. You can also select an event and build a filter for the event.

File=>
Export=>
Text File (.TXT)
Export selected events to a text file.
XML Document (.XML)
Export selected events to an XML format file.
HTML Document (.HTML)
Export selected events to an HTML format file.
Print=>
Events
Prints the list of events.
Event Details
Prints the event details displayed in the Event Details pane.
Close
Select this option to close this dialog.
Edit=>
Delete
Deletes the selected event from the Events ( ) list. This selection performs the same action as:
  • Right-clicking on an event entry and selecting Delete from the context menu
  • Selecting an event entry then selecting the Delete icon ()
Select All
Selects all entries in the log. You can then use the Delete icon () in the toolbar to remove all entries from the log. Use Deselect All to unselect the entries.
Deselect All
Resets all entries in the log to unselected (unhighlighted).
View=>
Refresh
Updates the displayed items. Refreshing is useful to see events that have occurred since the Event Log was first displayed or since the last refresh. This selection performs the same action as the Refresh icon ().
Vertical Split (Default)
Arranges the window panes in a side-by-side configuration.
Horizontal Split
Arranges the window panes in an over-under configuration.
Options=>
Edit Event Filter
Enables you to create a simple event filter.
Set Time Range
Specifies the number of hours, days, or weeks for which events are displayed. The default is 24 hours.
Set Log View Count
Specifies the number of event entries that are displayed. The default is 100 entries.
Customize Color=>
Enables you to specify the color used to highlight when an event of a particular severity or category is displayed.
Severity=>
Select the event severity level to which the color selection will apply. The Choose the Color for sev_level dialog is displayed. Select the color you want to apply to an event entry that has the severity level you have chosen.
Category=>
Select the category to which the color selection will apply. Category is listed as an option to indicate when an event changes from an Alert state to a Resolution state or from Resolution to Alert.
Help=>
Event Log
Provides access to this help.
Index
This displays the %ProductName% Help Index

The following describes the icons on the Toolbar.

Updates the displayed items. Refreshing is useful to see events that have occurred since the Event Log was first displayed or since the last refresh. This selection performs the same action as View=>Refresh.
Removes the selected event. This selection performs the same action as:

Event Log is divided into two areas. They are:

Events ( )
This pane lists the events that have been received during the period shown in the caption. The default, Last 24 Hours, is changed if you change the interval.
Date
Identifies the calendar date on which the event was generated.
Time
Identifies the time of day the event was generated.
Event Type
Provides origination information and descriptive detail in a tree (hierarchical) format. For example, an event type of Director.CPU.Threshold indicates the event was generated to signal that a CPU threshold was met on a system.
Event Text
Identifies the cause of the event. In some cases, like SNMP traps, no text is available.
System Name
Identifies the name of the system for which the event was generated.
Severity
Identifies the severity level of the event. Severity is typically used in action plans because it identifies potentially urgent problems requiring immediate attention. Severity levels in the order of most severe to least severe are:
Fatal
The application that issued the event has assigned a severity level indicating that the source of the event has already caused the program to fail and should be resolved before the program is restarted.
Critical
The application that issued the event has assigned a severity level indicating that the source of the event may cause program failure and should be resolved immediately.
Minor
The application that issued the event has assigned a severity level indicating that the source of the event should not cause immediate program failure, but should be resolved.
Warning
The application that issued the event has assigned a severity level indicating that the source of the event is not necessarily problematic, but may warrant investigation.
Harmless
The application that issued the event has assigned a severity level indicating that the event is for information only; no potential problems should occur.
Unknown
The application that generated the event did not assign a severity level.
Category
Identifies the status of the event. Possible categories are:
Alert
Signifies the problem.
Resolution
Signifies that the problem has been resolved and is no longer a problem.
Group Name
Identifies the name of the group for which the event was generated. This will be blank if the event is not a group event.
Sender Name
Identifies the source from which the event was sent to the %ProductServerName%. For example, SNMP events list the IP address of the trap source. Because most events are generated by the %ProductServerName%, this field usually contains the system name of the %ProductServerName%.
Band
Identifies if the event was In Band or Out of Band.

Functions that can be performed when right-clicking on an event are:

Create=>
Exclusion Event Filter
Allow the exclusion of selected event types, in addition to the options given by the Simple Event Filters.
Threshold Event Filter
Allow the selection of an interval or count threshold that must be met, in addition to the options given by the Simple Event Filters.
Simple Event Filter
The default general-purpose filter type.
Duplication Event Filter
Allow for duplicate events to be ignored, in addition to the options given by the Simple Event Filters.
Delete
Deletes the selected event from the table in the Events ( ) pane. This selection performs the same action as:
  • Edit=>Delete
  • Clicking on an event entry and selecting the Delete icon () from the toolbar
Find...
Displays a dialog that enables you to specify data you want to locate. This action is useful if there are numerous entries in the log. Find next searches the entire view for the specified data.
Export=>
Text File (.TXT)
Export selected events to a text file.
XML Document (.XML)
Export selected events to an XML format file.
HTML Document (.HTML)
Export selected events to an HTML format file.
Print=>
Events
Prints the list of events.
Event Details
Prints details of selected events.
Copy
Copies the event row to the clip board.
Copy Cell
Copies the event cell under the pointer when clicked to the clip board.
Sort=>
Ascending
Sorts the entries by selected column in ascending order.
Descending
Sorts the entries by selected column in descending order.
Hide Column
Do not display the column under the pointer when clicked.
Show Column=> hidden_column
Display the selected column which is currently hidden. This option only appears if there are any hidden columns.
Event Details
Displays the details of the selected event. Refer to the categories listed under Events ( ) for descriptions of the keyword values.

For certain types of events, such as SNMP, CIM, DMI, and NT events, additional keywords and values, referred to as extended attributes, may be listed below the Event Details keyword. Because of the specific nature of this data, detailed descriptions are not included here. If extended attributes are sent to the %ProductServerName%, you can filter on them using the Extended Attributes tab in the Event Filter Builder window.