This is the Main page for management of the Remote Support Manager.
Two lines of status information are displayed just below the title on this an every help page. These status lines are explained here.
View the master help index. This is an index to all of the individual help pages associated with the of the management pages. It also includes discussions on:
Select:
Update system configuration: to specify contact information, subsystems to be monitored, connection settings, and information about problems that prevent the Remote Support Manager from operating properly.
Manage reporting and alerts: to view status of current alerts and to enable and disable reporting one or more subsystems.
Manage remote access: to enable and disable remote access to the Remote Support Manager
Manage internal firewall: to control the scope of access to your network allowed by the internal firewall.