System status
![]() | OK | Remote Support Manager is operating properly |
![]() | Configuration Problem | There is a problem that is preventing correct operation |
![]() | Configuration Problem | One or more required configuration setting is missing or incorrect.
Reporting is disabled until all configuration problems are fixed. |
Reporting status
![]() | All Subsystems | Reporting is enabled for all configured subsytems. |
![]() | Standby | Reporting has been disabled for all subsystems. |
![]() | Partial | Reporting has been disabled for some, but not all subsystems |
![]() | Storage Problem | A problem has been reported by one or more subsytems |
Firewall
![]() | Enabled Closed | Firewall is enabled. Only connections required for reporting are allowed |
![]() | Enabled Open | Firewall is enabled. Connections are open to one or more devices being serviced. |
![]() | Disabled | Firewall is disabled. |
Remote Access
![]() | Disabled | Modem answer and remote user login is disabled |
![]() | Enabled | Modem is enabled and remote user login is allowed |
![]() | Active | A remote user is logged into the system |