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Help for Status and Icons

Summary Status Information

The following status information is shown at the top of each page.

System status
OK Remote Support Manager is operating properly
Incomplete One or more required configuration setting is missing or incorrect.
Problem There is a problem that is preventing correct operation
Note: Reporting is disabled until all configuration problems are fixed.

Reporting status
All Subsystems Reporting is enabled for all configured subsystems.
Standby Reporting has been disabled for all subsystems.
Partial Reporting has been disabled for some, but not all subsystems
Storage Problem A problem has been reported by one or more subsystems
Suspended Reporting is not performed while a configuration problem exists.

Firewall
Enabled Closed Firewall is enabled. Only connections required for reporting are allowed
Enabled Open Firewall is enabled. Connections are open to one or more devices being serviced.
Disabled Firewall is disabled.

Remote Access
Disabled Modem answer and remote user login is disabled
Enabled Modem is enabled and remote user login is allowed
Active A remote user is logged into the system


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