IBM Remote Support Manager for Storage
Main Help Index

System Users and Capabilities

Four users are recognized and managed by the RSM for Storage application.
root In a Linux system, the root user has full authority to make changes to any part of the system or files. You should only log into the RSM for Storage system as root when you need to perform one of the following tasks.
  • Install or update software
  • Change the passwords for the root, admin or lservice users.
  • Save or restore the RSM for Storage configuration to or from diskette.
  • Perform system related problem determination tasks.
admin This user can configure and manage all aspects of the RSM for Storage application, except those listed for the "root" user above.
lservice The "Local Service" userid is for use by IBM Service when working on a storage subsystem problem at your site. You will need to provide the password for this userid. This this user has limited abilities and cannot change the reporting, remote access or firewall state of the system. This user is provided so service can view, acknowledge or close alerts being tracked by the RSM for Storage application.
rservice This the "Remote Service" userid and can only be used to access the RSM for Storage system via the attached modem. Attempts to remotely log into the RSM for Storage system using the "admin" or "lservice" userids will be rejected. The password for this user is automatically changed each day. Remote users must have access to an internal IBM system in order to successfully login to the system.
When logged into the local RSM for Storage system, the "root", "admin", and "lservice" users have different desktop backgrounds so they can be easily identifed.



Main Help Index
Main Help Index