# FlashCopy with backup failed: controller [number], logical drive [number]

## Explanation:

The FlashCopy failed because a hardware error occurred. The specified logical drive might be offline.

## Action:

If the source logical drive is offline, replace the failed physical drives and restore the data from tape backup. If the target logical drive is offline, replace the failed physical drives. FlashCopy will not work when the source or target logical drives are offline.

If the source or target logical drives are not offline, complete the following steps:

1. Verify that the controller, cables, and physical drives are installed properly.
2. Verify that there is power to the physical drives.
3. Retry the command.
4. If the command still fails, restart the server and retry the command.

5. If the problem persists, contact your service representative.

Glossary | Contents

x-0055-SRM-00-06-EN