# Exception removing timer from active queue

## Explanation:

- There is no configuration on any of the physical drives that are attached to the controller.
- There are no physical drives attached to the controller.
- The controller does not support one or more features of the drive configuration.

## Action:

If you have physical drives attached to the controller and the physical drives contain a valid controller configuration, complete the following steps:

1. Verify that the controller, cables, and physical drives are installed properly.
2. Verify that there is power to the physical drives.
3. Retry the command.
4. If the command still fails, restart the server and retry the command.

If the problem persists, the configuration data has been lost. Reconfigure the controller using the ServeRAID Manager.

Glossary | Contents

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