File Name: Readme.txt This README file contains the latest information about using the Problem Determination (PD) Maps that are contained in the IBM Fibre Channel Problem Determination Guide (48P9804.pdf). These PD Maps are for the IBM FAStT Storage Server products. Refer to the IBM Support Web site for the latest information and updated readme file (See Section 4.0). Last Update: 02/12/2002 CONTENTS -------- 1.0 Overview 2.0 Change History 3.0 Installation and Setup Instructions 4.0 Configuration Information 5.0 Unattended Mode 6.0 Web Sites and Support Phone Number 7.0 Trademarks and Notices 8.0 Disclaimer 1.0 Overview -------------- 1.1 Overview: The Problem Determination Guide is provided as an Adobe Acrobat Portable Document Format (PDF) file that you can download. The PD Maps are contained within this document and you can either navigate the PD MAPS from your local copy or open the PDF file from your Web browser. Using flowchart techniques, the PD Maps assist you in problem detection, isolation, and resolution. There are also hypertext links to additional information in the Problem Determination Guide that can help you troubleshoot your Storage Area Network (SAN). 1.2 Limitations: N/A 1.3 Enhancements: N/A 1.4 Prerequisites: - Adobe Acrobat Reader version 5.0 or later - Supported Web browsers: - Netscape Communicator version 4.75 or later - Microsoft(R) Internet Explorer version 5.x. Note: The browser used must support frames. 1.5 Dependencies: N/A 2.0 Change History -------------------- 09/11/2000 First release of the PD Maps Utility 02/12/2002 1. PD MAPS are now included in the IBM Fibre Channel Problem Determination Guide and are not in the IBM Fibre Channel Hardware Maintenance Manual. 2. New - Diagnosing with SANavigator 3. Replaced FAStT Check Diagnostics Application with FAStT MSJ Diagnostics and Utility Application 4. New - Linux(R) MAPS 5. New - Storage Manager FAQ's 6. New - Controller Diagnostics and Drive side Read Link Status 7. Updated Major Event Log (MEL) section 3.0 Installation and Setup Instructions ----------------------------------------- 3.1 Download the PDF file to your hard disk drive. Using Adobe Acrobat Reader version 5.0 or later, open the file and begin using the PD MAPS. 3.2 From the IBM Support Web site, click the PDF file name to open the PD MAPS. 4.0 Configuration Information ------------------------------- N/A 5.0 Unattended Mode --------------------- N/A 6.0 Web Sites and Support Phone Number ---------------------------------------- 6.1 IBM Support Web Site: http://www.ibm.com/pc/support 6.2 IBM Marketing Netfinity Web Site: http://www.ibm.com/pc/netfinity 6.3 If you have any questions about this Utility, or problems using it, contact the IBM HelpCenter(R). For the most up-to-date phone numbers, go to http://www.ibm.com/pc/support/ and click "Support Phone List"; then, select your product and country. 7.0 Trademarks and Notices ---------------------------- 7.1 The following terms are trademarks of the International Business Machines Corporation in the United States, other countries, or both: IBM HelpCenter Netfinity Microsoft is a trademark of Microsoft Corporation in the United States, other countries, or both. Linux is a registered trademark of Linus Torvalds. Other company, product, or service names may be the trademarks or service marks of others. 8.0 Disclaimer ---------------- 8.1 THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IBM DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY WITH RESPECT TO THE INFORMATION IN THIS DOCUMENT. BY FURNISHING THIS DOCUMENT, IBM GRANTS NO LICENSES TO ANY PATENTS OR COPYRIGHTS. 8.2 Note to U.S. Government Users -- Documentation related to restricted rights -- Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corporation.