README for Infotips Prism 1.0 **** **** This PrismDL.exe file contains all updates up to and including the update of 15 December 2003. **** HOT NEWS -------- IBM has decided to end the InfoTips Prism programme per 31 December 2003. Therefore, the last update for Infotips Prism as a download will be made available around 20 December 2003. Thank you to all users of InfoTips Prism, especially to those who have taken the trouble to provide us with feedback, of any kind. Jaap Sperling -------- Thank you for choosing InfoTips Prism. We hope you find it useful. If you have any comments regarding the content, functionality or any other aspect of Prism, please send it to ESSYS@uk.ibm.com. Please also use this for any questions regarding installation and functionality. WHAT'S INCLUDED --------------- The PrismDL.exe file contains everything you need to install and run the InfoTips Prism v1.0. It contains * The InfoTips Prism application * Subset of Business Partner InfoTips documents BEFORE INSTALLING PRISM ----------------------- InfoTips Prism 1.0 requires the presence of a Java Software Development Kit (SDK) v.1.4 or higher. Without an SDK, it will not run. An SDK is available for download from the same location from which you downloaded Prism (Business Partner or HelpCenter InfoTips, document ID XBRD-PRISM). Please install this first. You will only need to install the SDK once. Of course, if you already have an SDK v.1.4 or higher installed, you can point the Prism installation routine to the installation folder. HOW TO INSTALL -------------- After completing the download, launch the PrismDL.exe file. You will be asked to provide a folder into which to install. The default installation folder is C:\Program Files\InfoTips Prism DL. NOTE to Windows NT, Windows 2000 and Windows XP Users ----------------------------------------------------- To install Prism, you must have Administrator access to the system. If the Administrator and the User use two different user accounts to the system, the Administrator will have to follow these steps after installation is complete. 1) Go to Start, Settings, Control Panel 2) Open System 3) Select the Advanced Tab 4) Click on Environment Variables 5) In the "System Variables" section, click on New... 6) Add the variable "JAVA_HOME" (excluding the double quotes) 7) Set the value to the install path of the JDK (default is C:\Program Files\IBM\IBM JDK 1.4) 8) Click OK, and close all windows. HOW TO UPDATE ------------- Around the 5th and the 20th of each month, a new update for Prism will be made available through Business Partner (or HelpCenter) InfoTips. To install an update, download it, start the executable, and point it to where Prism has been installed. HOW TO START ------------ Once the installation is complete, go to the folder into which you installed Prism-DL and double-click on the PRISM.EXE file. This will start Prism KNOWN ISSUES ------------ 1) Intermittent Internal Server Error 500 ----------------------------------------- Intermittently, we have found that users get presented with an internal server error 500. The following error message will display "javax.servlet.ServletException: duplicate class definition: " We are investigating ways to fix this. Temporary resolution: Reload the page. HOW TO REPORT BUGS AND PROVIDE FEEDBACK --------------------------------------- Please send all bug reports and all your feedback on any aspect of InfoTips Prism to ESSYS@UK.IBM.COM We are looking forward to hearing from you. DISCLAIMER ---------- THIS PRODUCT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IBM DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY WITH RESPECT TO THE PRODUCT. BY FURNISHING THIS PRODUCT, IBM GRANTS NO LICENSES TO ANY PANTENTS OR COPYRIGHTS.