H132224 - CD ROM DISC FALLS OUT OF DRIVE DURING INSERTION                      
                                                                                
 SYMPTOM:                                                                       
 The customer complains that during insertion of the CD-ROM disc                
 into the CD drive, the disc falls out.  They may have even                     
 resorted to laying the system on its side in order to load                     
 the software disc into the CD ROM player.                                      
                                                                                
 PROBLEM ISOLATION AIDS:                                                        
 The server 720 has shipped with 2 different types of CD-ROMs.                  
                                                                                
 The 2X CD-ROM is 1" wide and uses spring loaded ball bearings on               
 the spindle to retain the disc.                                                
                                                                                
 The 4X CD-ROM is 1 5/8" wide and uses four plastic clips (one                  
 in each corner to retain the disc.                                             
                                                                                
 Servers 500, 720 and 520) are affected.                                        
                                                                                
 FIX:                                                                           
 On systems with vertically mounted 2X CD-ROMs, which have                      
 ballbearings in the spindle, press the disc over the spring                    
 loaded balls and it will be retained for vertical operation.                   
                                                                                
 The 4X CD-ROMs have no ballbearings in the spindle, but do have                
 4 clips that retain the disk during vertical operation.                        
                                                                                
 An errata sheet will be added to the affected system ship group                
 explaining this operation.  The errata sheets will be shipped                  
 until the system documentation can be updated with the required                
 information.                                                                   
                                                                                
 Jan 17, 1996