H132461 - SERVER 500 S/390 - FALSE PROCESSOR DIAGNOSTIC ERROR R SYMPTOM: When running PC Server diagnostics from the Reference diskette, Pentium processor and/or the RAID controller tests fail. The Pentium diagnostics fail with error code "0000". A black box appears on the screen with: "Message number 0000 was not found." Then, a red error box will appears with: "Error slot=0, 90MHz Pentium CPU Board Error Code = 00000000." The RAID controller tests also fail with the following error: "Error = 02707011. The transfer logic test failed. Failure ID = 1480. Test # 10." PROBLEM ISOLATION AIDS: The system is an IBM PC Server 500 S/390. (PC Server 500 with a P/390 processor installed-all models) FIX: No hardware should be replaced. These are false errors caused by software errors in the P/390 diagnostic file (@8F9E.DGS). They are not related to any hardware failures (Pentium, Raid or P/390). The faulty module is @8F9E.DGS, with file size 1,818 bytes and file date of 1/20/95 at 12:57 pm. This file was included on version 1.01 of the "IBM PC Server 500 S/390 Advanced Diagnostics and Option Diskette." Local Fix: Remove (erase) the file "@8F9E.DGS" from the Diagnostic Diskette. The full test for the P/390 adapter is run from a self-booting diskette, so the removal of this file has little effect other than to remove the bug. After erasing the file, rerun the server diagnostics. Permanent Fix: Obtain a corrected update of the @8F9E.DGS file. The corrected version is file size 1,819 bytes and file date 12/11/95 at 3:59 pm. The fix is included on any "IBM PC Server 500 S/390 Advanced Diagnostics and Option Diskette" after version 1.01. This updated Option Diskette is available and may be down- loaded from the PC Company Bulletin Board System (BBS) by calling 919-517-0001. The file is named P390DGS.ZIP and is located in the OS/2 Device Drivers section. Instructions on how to apply the fix are included. This fix may also be obtained through the Internet. Via WorldWideWeb: http://www.pcco.ibm.com/files.html Select OS/2 Device Drivers or search for P390DGS Via Anonymous FTP: ftp.pcco.ibm.com login as user anonymous, password=your_id. cd /pub/os2_drivers binary get p390dgs.zip For IBM Internals, the following VM Command may be used: TOOLS SENDTO PKVMWFB1 TOOLS P370 GET P390DGS ZIPBIN Pentium is a trademark of INTEL Inc. Jan. 31, 1996