H132741 - System Hang Performing XCOPY with PCI LANStreamer                  
                                                                                
                                                                                
                                                                                
 SYMPTOM:                                                                       
 IBM PC 300 Series 6576 and 6586 systems may exhibit a system                   
 hang condition with an OS/2 3193/3195 error in the LAN Error                   
 Log.                                                                           
                                                                                
 PROBLEM ISOLATION AIDS:                                                        
 The system hang condition occurs while the system is performing                
 multiple XCOPY sessions across the token ring network between a                
 client and the server using the PCI LANStreamer Token Ring card                
 and OS/2 2.11.                                                                 
                                                                                
 FIX:                                                                           
 Our failure analysis has indicated that this type of failure is                
 most likely a fault with the PCI LANStreamer adapter or the                    
 memory SIMMs installed.                                                        
                                                                                
 Isolate the system failure to the PCI LANStreamer adapter or                   
 system memory SIMMs by using a replacement adapter and memory                  
 for diagnostics purposes. Contact the IBM PC Company HelpCenter                
 if additional assistance is required in isolating a system                     
 failure.                                                                       
                                                                                
 If the failure persists after replacing the PCI LANStreamer                    
 adapter, replace the memory SIMM(s) one at a time until the                    
 failure is eliminated.