H132803 - OS/2 HANGS ON REBOOT AFTER RESOLUTION CHANGE                       
                                                                                
                                                                                
                                                                                
 SYMPTOM:                                                                       
 IBM PC 700 Series 6877 and 6887 may exhibit an intermittent                    
 system hang condition after changing the video resolution on a                 
 system preloaded with OS/2 WARP Connect.                                       
                                                                                
 PROBLEM ISOLATION AIDS:                                                        
 The system hang condition may occur after following the                        
 sequence of steps below:                                                       
                                                                                
 - Select "OS/2 System."                                                        
 - Select "System Setup."                                                       
 - Select "System."                                                             
 - Change to a different resolution.                                            
 - Close window and Select "Shutdown."                                          
 - Press Cntrl+Alt+Del                                                          
                                                                                
 During IPL, after the initial colored background is displayed,                 
 the frame of a window will be displayed.  The system may hang at               
 this point.                                                                    
                                                                                
 FIX:                                                                           
 To clear the system hang condition, power the system off/on.                   
 The system should reboot using the resolution chosen.                          
                                                                                
 This problem only affects preloaded systems.  There are no                     
 plans to resolve this problem at this time.