H133070 - SERVER 320/520 HANGS BOOTING DIAGS OR SERVERGUIDE SYMPTOM: PCI/EISA versions of the IBM PC Server 320 and 520 hang when booting the PC Server System Board Diagnostic Diskette version 5.32, or when installing ServerGuide (any version). This tip applies only to systems with two IBM PCI RAID adapters. PROBLEM ISOLATION AIDS: - The server hangs during the initial boot of the diagnostic or ServerGuide diskette. - The system is a PCI/EISA Server 320 running BIOS version M54PE-09N or lower. -OR- The system is a PCI/EISA Server 520 running BIOS version M54PE-09F or lower. - Two IBM PCI RAID Adapters are installed. (PCI RAID Adapter FRU p/n06H5078). FIX: Apply BIOS 16T3B (320BIOSE) for the Server 320 PCI/EISA systems. Apply BIOS 16T3C (520BIOSE) for the Server 520 PCI/EISA systems. -OR- As a workaround, use the following procedure: 1. Remove the PCI RAID Adapter in the PCI slot nearest the memory connectors. 2. Boot the diskette that experienced the hang. For the Diagnostics Diskette, run the diagnostics with the second PCI RAID Adapter removed. For the ServerGuide diskette, install the Operating System from ServerGuide on a logical drive configured on the remaining PCI RAID Adapter (which should be in the middle PCI slot). 3. Reinstall the second PCI RAID Adapter back to its original slot (nearest the memory connectors). .------------------------IMPORTANT-----------------------------. | | | Diskette images are customer installable. Customers should | | review any "README" files located on the diskette for | | installation information. Contact the IBM PC HelpCenter at | | 800-772-2227 if download/installation assistance is needed. | | | | IBM PC Server files are located in Directory 22 on the PC | | Company Bulletin Board Service (BBS) at 1-919-517-0001 or | | tieline 255-0001. | | The files may also be downloaded via the Internet from the | | IBM PC File Library by searching the following Internet URL:| | http://www.pc.ibm.com/files.html | |______________________________________________________________| December 2, 1996