H13313 - PC SERVER 704 TRAPS, HANGS, OR REBOOTS SYMPTOM: The PC Server 704 intermittently traps, hangs, or reboots. PROBLEM ISOLATION AIDS: This failure has only been observed in a controlled lab environment under stress tests with elevated temperatures. The following SIMMs are installed: 64MB SIMM FRU p/n75H9125 (Option p/n94G5879) -and/or- 128MB SIMM FRU p/n76H4896 (Option p/n94G6682) FIX: Use the following procedure to identify suspect SIMMs: 1. Inspect the SIMMs for the presence of SEC DRAM modules: ------------------- -or- ------------------- | SEC KOREA | | SEC KOREA | | ### |<--date code | ###Y |<--date code | KM44C16100AK-6 | | KM44C16100AK-6 | | | | | ------------------- ------------------- 2. If any SEC DRAM module on the SIMM has KM44C16100AK-6 AND a date code (###) less than 710, replace the suspect SIMMs using the FRU part numbers from above. 3. If SEC DRAM modules on the SIMM have KM44C16100AK-6 and date codes (###) of 710 and greater, then no action is necessary. 4. Other SEC DRAM modules regardless of date code are not suspect. It is highly unlikely that systems running in a normal operating environment would experience this memory symptom. This symptom has only been observed in a high temperature, stress-test environment. If the Server is not experiencing these exact symptoms, then there is no reason to replace the SEC memory even if suspect DRAM modules are found. Continue normal problem determination procedures to isolate the failing application or FRU. FRU and Option stock have been cleared. June 20, 1997