H133510 - QAPLUS/WIN-WIN INCORRECTLY DISPLAYS 109 KEY KEYBOARD SYMPTOM: IBM PC 340 Series 6560 systems running QAPlus/WIN-WIN may display an incorrect keyboard layout for the 109 key DBCS (Double Byte Character Set) Japanese keyboard. QAPlus/WIN-WIN may display the following descriptions for certain keys: Expected Received -------- -------- HF ` Yen symbol (blank) @ \ \ (blank) : '(apostrophe) = 0 Insert (Numeric Keypad) . Delete (Numeric Keypad) PROBLEM ISOLATION AIDS: The keys are displayed correctly in the QAPlus/WIN-WIN 106 key Keyboard test. The level of QAPlus/WIN-WIN is version 1.15 or earlier. FIX: Do not replace hardware. QAPlus/WIN-WIN is being updated to eliminate this failure. Version 1.16 or higher will be available from the IBM PC Company File Library, accessible via the Internet during August 1996. Search the following Internet URL for the update: "http://www.pc.ibm.com/files.html" Use QAPlus/Pro standalone diagnostics to diagnose suspected a keyboard failure. The QAPlus/Pro (IBM Advanced Diagnostics) diskette can be created using the preloaded Diskette Factory. Performing tests with QAPlus/Pro is recommended prior to any parts replacement in any PC 300 or 700 product. Windows95 is a trademark of the Microsoft Corporation.