H134391 - Video Corruption with Intercept V4.0 in WIN-OS/2 SYMPTOM: IBM PC 300 Series 6576 and 6586 systems with OS/2 2.11 or OS/2 WARP 3.0 may exhibit video corruption in WIN-OS/2 while using the Intercept v4.0 application. The system fails to refresh the screen as windows are opened or objects are moved around the display. The WIN-OS/2 session eventually becomes unusable. PROBLEM ISOLATION AIDS: When the corruption begins, the available system resources are less than 9%. The resources are displayed by selecting "HELP", then "About Program Manager" in the WIN-OS/2 session. The resources will continue to drop as activity within the session continues. Eventually, the WIN-OS/2 session must be closed and reopened to refresh system resources. This failure does not occur if the S3 Trio64/64v+ video driver is configured for VGA. All SVGA resolutions may exhibit the symptom in seamless mode, Full Screen or from the WIN-OS/2 Desktop. FIX: Install the latest version of the S3 Trio 64/64v+ video device drivers for OS/2. The current level S3 Trio64/64v+ video device driver for OS/2 is level 2.85.02 The latest S3 device driver may be obtained from the IBM PC Company BBS system by calling 1-919-517-0001. View the "IBM PC 300/700 Files" section (section #21) for the file titled: Z01T32A.EXE - V2.85.02 S3 Trio 64/64v+ Driver for OS/2 The updated device driver may also be downloaded via the Internet from the IBM Personal Computer File Library by searching the following Internet URL: http://www.pc.ibm.com/files.html For users of OS/2 WARP 3.0, an update has been developed, in addition to the video driver, to eliminate this problem. Contact IBM PSP Support at 1-800-237-5511 and request the latest Fix Pak for OS/2 WARP 3.0 (Fix Pak 22 or higher). The latest Fix Pak for OS/2 WARP may also be obtained via the Internet at the following URL: http://ps.software.ibm.com/