H136378 - WIN-OS2 FULL SCREEN FAILURE W/ARTIST GRAPHICS CARD                 
                                                                                
                                                                                
                                                                                
 SYMPTOM:                                                                       
 IBM PC 300 & 700 Series 6576, 6586, 6877, or 6887 systems may                  
 fail to display a WIN-OS2 full screen session at 1600x1200x256                 
 colors at 82Hz or 85Hz with an ARTIST Graphics 3GA 2000i PCI                   
 video adapter installed.                                                       
                                                                                
 PROBLEM ISOLATION AIDS:                                                        
 The failure occurs in systems with a 100Mhz or faster processor                
 running OS/2 2.11 or OS/2 3.x WARP.                                            
                                                                                
 The failure does not occur if the Level 2 cache is disabled                    
 via the Setup Utility.                                                         
                                                                                
 Lowering the refresh rate to a value of less than 82Hz                         
 eliminates the failure symptom regardless of the processor                     
 speed.                                                                         
                                                                                
 FIX:                                                                           
 Install an updated version of the ARTIST Graphics video device                 
 driver for OS/2.                                                               
                                                                                
 Obtain the current level ARTIST Graphics video device driver                   
 from the ARTIST Graphics BBS by calling (612) 631-7664 or                      
 download the driver from the ARTIST Graphics Technical Support                 
 Internet site at the following URL:                                            
                                                                                
             http://artgraphics.com/files/drivers/2000/                         
                                                                                
 The driver is titled: OS3GA111.ZIP                                             
                                                                                
 ARTIST Graphics 3GA 2000i is a trademark of ARTIST Graphics.