H136484 - 9524 TOUCH SCREEN MONITOR DEAD OR BLANK SYMPTOM: The 9524-T01 (14PT) touch-screen monitor appears blank or dead. PROBLEM ISOLATION AIDS: This symptom is typically diagnosed as a defective card-tray assembly; however, in this case, replacing the card-tray FRU does not correct the problem. In some cases, the card-tray is replaced multiple times by servicers suspecting defective FRU stock. FIX: Replace the 9524-T01 ITC assembly, FRU p/n95G9204. Failure analysis has shown that a small cable connecting the ITC to the touch-screen circuitry of the card-tray may fail, creating the above symptom. This is not the typical cause of a blank or dead monitor, so should not be suspected until the card-tray has been replaced. SAS KEYWORDS: UNCLASSIFIED PSY2DISP PSY2 CRT 95G9204 P/N68G3151 68G3151 DISP DISPLAY Date created: O97/02/05