***** HSF PRINT REQUEST FOR TDR - H137768 05/16/97 HAYES, FRANK           *****
 HDCONF               HSF - DISPLAY CONDENSED SF TDR          Page 001 of 003   
                                                                                
                                                                 TDR OWNER:  IBM
                                                                                
   Record number:       H137768                                                 
   Device:              D/T6899                                                 
   Model:               M                                                       
   Hit count:           UHC00000                                                
   Success count:       USC0000                                                 
   Publication code:    PC50                                                    
   Tip key:                                                                     
   Date created:        O97/05/16                                               
   Date last altered:   A97/05/16                                               
   Owning B.U.:         USA                                                     
                                                                                
   Abstract:  6899 FAILS TO POWER ON/OFF                                        
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
 ***** HSF PRINT REQUEST FOR TDR - H137768 05/16/97 HAYES, FRANK           *****
 HDCONF               HSF - DISPLAY CONDENSED SF TDR          Page 002 of 003   
                                                                                
 SYMPTOM:                                                                       
 The IntelliStation Z Pro 6899 systems may fail to power                        
 on or off using the external on/off button.                                    
                                                                                
 PROBLEM ISOLATION AIDS:                                                        
 Cover alignment can affect operation of the on/off button.                     
 Verify all AC power connections and check AC input power to the                
 system unit.  Remove the cover and test the system operation.                  
 If the system can not be turned on and off with the cover                      
 removed this tip does not apply.                                               
                                                                                
 FIX:                                                                           
 Loosen the top two screws and realign the top cover of the                     
 system.   Before the screws are tightened press the power                      
 button to see if the unit powers up.  If so, the problem                       
 has been fixed and should not reoccur.  The two top cover                      
                                                                                
                                                                                
                                                                                
 ***** HSF PRINT REQUEST FOR TDR - H137768 05/16/97 HAYES, FRANK           *****
 HDCONF               HSF - DISPLAY CONDENSED SF TDR          Page 003 of 003   
                                                                                
 screws can be retightened                                                      
                                                                                
 SAS KEYWORDS:                                                                  
    PSVP               PSY2               PSY2PWR            PSVPPWR            
    DEAD               PWS                IBMPC                                 
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
 ****** HSF PRINT RECORD REQUEST COMPLETE 05/16/97 HAYES, FRANK           *****