Record number:       H137867                                                 
   Device:              D/T6588                                                 
   Model:               M                                                       
   Hit count:           UHC00000                                                
   Success count:       USC0000                                                 
   Publication code:    PC50                                                    
   Tip key:                                                                     
   Date created:        O97/05/23                                               
   Date last altered:   A97/05/23                                               
   Owning B.U.:         USA                                                     
                                                                                
   Abstract:  SYSTEM HANG ON INITIAL BOOT TO WINDOWSNT 3.51                     
                                                                                
                                                                                
 SYMPTOM:                                                                       
 IBM PC 300 Series 6588 and Intellistation Z Pro 6888 systems                   
 may exhibit a system hang condition on the initial boot to                     
 Microsoft WindowsNT v3.51.  This failure occurs if the native                  
 S3 device drivers are selected during the installation process.                
                                                                                
 PROBLEM ISOLATION AIDS:                                                        
 When installing WindowsNT v3.51, select the generic VGA drivers                
 instead of the native S3 drivers.  The native S3 drivers                       
 included with WindowsNT v3.51 were developed prior to the                      
 introduction of the 6588 and 6888 systems and are not                          
 compatible.                                                                    
                                                                                
 FIX:                                                                           
 At the initial boot of WindowsNT v3.51, a message stating                      
 "Please select the operating system to start...." is displayed.                
 Select the following option to allow WindowsNT to boot                         
 successfully:                                                                  
       "WINDOWS NT WORKSTATION VERSION 3.51  VGA MODE "                         
                                                                                
 S3 Video device drivers for WindowsNT will be available for the                
 PC 300 6588 and Intellistation Z Pro 6888 systems from the                     
 IBM PC Company BBS at 1-919-517-0001 following product                         
 availability in May 1997.  The drivers may also be obtained                    
 via the IBM PC Company File Library on the Internet at the                     
 following URL: http://www.us.pc.ibm.com/files.html                             
                                                                                
 WindowsNT is a trademark of the Microsoft Corporation.                         
                                                                                
 SAS KEYWORDS:                                                                  
    PSY2               PSVP               IBMPC              PSVPPROG           
    PSY2PROG           63478              PSY2DISP           PSVPDISP           
    PC 330             PC 350             UNCLASSIFIED       LOCKUP             
    PSVPMCD            PSY2MCD            HUNG               D/T6888