H137931 - PC SERVER 704 RAID DRIVES FAIL TO FORMAT SYMPTOM: During a RAID Format using the RAID Configuration/Utility Diskette the following message appears: "Format failed on device Channel # x Target ID x" PROBLEM ISOLATION AIDS: Two or more hard drives are being formatted at the same time. FIX: Do not replace any hardware. Format only one drive at time. Note: On RAID systems, it is usually not necessary to format a hard drive unless it appears "UNF" (Unformatted) on the RAID Configuration Screen. However, it is necessary to Initialize and Synchronize RAID logical drives before installing software and data for the first time. Refer to RETAIN Record H134082. An engineering investigation is currently in progress. This RETAIN tip will be updated when additional information is available. SAS KEYWORDS: PSY2 PSY2ERR PSY2FDSK UNCLASSIFIED PSY2PROG May 30, 1997