H163474: POST ERROR CODES FOR SERVERAID AND SERVERAID II CONTROLLERS TEXT: This Document is provided as a Service Aid. Error Codes listed are true to the date that this document was created. Future Firmware / BIOS updates to the associated Adapters / Controllers may likely add to the Error Codes listed. The POST Error codes listed in this document apply to the following Adapters and Onboard Controller: ServeRAID Adapter FRU p/n06H9334 Opt. p/n70G8489 ServeRAID Adapter FRU p/n76H6875 Opt. p/n70G8489 ServeRAID II Adapter FRU p/n76H3587 Opt. p/n76H3584 ServeRAID Onboard Controller (Integrated in System Planar) The Error codes for the Adapters / Controllers listed above should be a primary consideration when diagnosing any PC Server / Netfinity server that supports and is configured with any of these Adapters / Controllers If a POST Error exists at the Adapter, the Error code(s)* are displayed in a line of text immediately following the Adapter/ Controller's Firmware version. See the following example: ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ _______________________________ | IBM PC ServeRAID Adapter BIOS | | Copyright IBM Corp. 1995,1997 | | | | BIOS Ver. x.xx.x xx/xx/xx | |_______________________________| << << Press for MiniConfig Utility >> >> Initializing Adapter Number 1. Please Wait. Starting Drives. Firmware Version: x.xx.xx * Adapter POST Codes: ISPR=xxxx ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ The ISPR (Interrupt Status Port Register) code identifies the Adapter / Controller State. NOTE: DO NOT replace the ServeRAID, ServeRAID II Adapter, or a System Planar with the integrated Onboard ServeRAID Controller unless such a replacement is identified in the recommended "FRU Actions" listed respective to each Error code below: POST(ISPR) ERROR/DESCRIPTION FRU Action ---------------------------------------------------------------- EF10 1-No ISPR Error Present. (Default ISPR) 1xxx 1-Replace ServeRAID, ServeRAID II, (Microcode Checksum Error) or System Planar (Integrated Onboard ServeRAID II Controller). 2xxx thru 60xx and 1-Install download jumpers** and 70xx thru 8xxx Flash the Adapter/Controller with (Code DRAM Error) the latest IBM ServeRAID BIOS /Firmware from the IBM Website*** then restore the jumpers to their default positions. 2-If error still persists, then replace ServeRAID, ServeRAID II, or System Planar(Integrated Onboard ServeRAID II Controller). 6Axx thru 6Fxx 1-Make sure the Battery Backed up (Battery Backup cache option is plugged in Cache Module) correctly. If it is, replace the Option. 2-If error still persists, then replace ServeRAID II, ServeRAID or System Planar (Integrated Onboard ServeRAID II Controller). 9xxx thru Bxxx(hex) 1-Isolate between SCSI subsystem (SCSI bus error caused and adapter by disconnecting all by either defective SCSI cables and reboot. IF ISPR drives, termination,etc.) error IS STILL PRESENT, perform the following actions until the error is eliminated: - Reseat the Adapter - Replace the Adapter/Controller NOTE: REFER TO THE HMM(HARDWARE MAINTENANCE MANUAL) SPECIFIC TO THE SYSTEM COMPRISING THE SCSI CHANNEL FOR SCSI CABLE DETAILS. NOTE: THE ADAPTER/CONTROLLER WILL DETECT A CONFIGURATION CHANGE, DO NOT SELECT "SAVE CHANGES", RATHER PRESS F10 TO BYPASS ANY OPTIONS TO THIS EFFECT. 2-IF ISPR error IS NOT PRESENT after disconnecting cables, follow the steps below until the error is eliminated: a-Identify which channel is causing the error by the lower nibble of byte 1 in the error code ie: ISPR=BXXX T | __________| | V 1 = Channel 1 2 = Channel 2 3 = Channel 1 and 2 4 = Channel 3 5 = Channel 1 and 3 6 = Channel 2 and 3 7 = Channel 1,2, and 3 F = Channel not identified b-Confirm that the channel(s) identified from the error in step a. is the cause of the error by verifying that the error presents itself ONLY when the offending channel is reconnected. c-Check termination of identified channel in step b. NOTE: REFER TO THE HMM(HARDWARE MAINTENANCE MANUAL) SPECIFIC TO THE SYSTEM COMPRISING THE SCSI CHANNEL FOR TERMINATION DETAILS. d-Check for proper Backplane Jumper configuration. NOTE: REFER TO THE HMM(HARDWARE MAINTENANCE MANUAL) SPECIFIC TO THE SYSTEM COMPRISING THE SCSI CHANNEL FOR JUMPER DETAILS e-Check for proper cabling config. (in systems that use DASD status cables, Channel 1 DASD status cable should beconnected to the backplane to which the Channel 1 SCSI signal cable is connected, same for all other Channels used. f-Replace cable of channel in step b. g-Replace Backplane of channel identified in step b. h-Disconnect one drive at a time attached to the channel identified in step b, then reboot to determine which drive is causing the error. EF10 1-Adapter/Controller is functioning (Default ISPR) properly, DO NOT replace Adapter / or Planar with Integrated Controller. 2-Note the resulting BCS and or ECS Error codes and see the FRU actions respective to those codes (EF10 IS A DEFAULT POST CODE FOR ISPR INDICATING THAT THERE IS NO ISPR ERROR PRESENT). EFFE 1-Verify download jumpers** are (Firmware code corrupt in their default locations or download jumpers are in place) 2-If Download jumpers are NOT in place and error still persists, then Flash the Adapter/Controller Firmware WITH the Jumpers in place, then move the download Jumpers** to their default locations. 3-If error still persists after steps 1 and 2, replace the ServeRAID, ServeRAID II, or System Planar (Integrated onboard ServeRAID II Controller). FFFF 1-Isolate between SCSI Subsystem and Adapter / Controller by disconnecting all attached SCSI cables and reboot. IF ISPR code is NOT PRESENT after disconnecting cables, follow the steps below until the error is eliminated: a-Identify which channel is causing the error by reconnecting cables one at a time and rebooting until the error returns. b-Check termination of identified channel in step a. c-Replace SCSI Cable attached to channel identified in step a. d-Replace Backplane attached to channel identified in step a. e-Disconnect one drive at a time attached to channel identified in step a. and reboot to determine which drive is causing the problem. 2-If ISPR code is still present after disconnecting all SCSI cables then rebooting, perform the following actions until the error is no longer present: - Reseat the Adapter - Replace the Adapter/Controller ---------------------------------------------------------------- ** Download Jumper Locations: ServeRAID Adapter: || _____________________________|||_|||||||||||||| _|| | _| |__| || || | || External || | || Channel || | ||- || | ||| 1 || | ||| || | Internal Channels ||- || | J13 3 2 1 || ||_| :: ________ ________ ________ ||_ |____________________|________||________||________|__| - J13 consists of 4 pins which will accept 2 jumper blocks. - Install jumper blocks as follows (with respect to the card layout above to enable Download via Bootlock): _ _ |0| |0| |0| |0| --- --- - The Default position for each jumper block is on one of each pair of pins. ---------------------------------------------------------------- **Download Jumper locations: ServeRAID II Adapter: || External _____________________________|||_|||||||||||||| _|| Channels | _| |__| ||- || | ||| 1 || | J11 ||| || | :: ||_ || | || || | ||- || | Internal Channels ||| 2 || | 3 2 1 ||| ||_| ________ ________ ________ ||_ |____________________|________||________||________|__| - J11 consists of 4 pins which will accept 2 jumper blocks. - Install jumper blocks as follows (with respect to the card layout above to enable Download via Bootlock): _ _ |0| |0| |0| |0| --- --- - The Default positions for each jumper block is on one of each pair of pins. -------------------------------------------------------------- **Download Jumper Locations: ServeRAID II Controller: (Integrated on System Planar) ________________ | | | | | | | |____________ | | | | | | | Planar | | | | | | | | | | Fan|Connector | J34 :: --| | | | | | | | | |_____________________________| - J34 consists of 4 pins which will accept 2 jumper blocks. - Install jumper blocks as follows (with respect to the card layout above to enable Download via Bootlock): _ _ |0| |0| |0| |0| --- --- - The Default position for each jumper block is on one of each pair of pins. ---------------------------------------------------------------- *** The IBM Website file download area is available at the following URL: http://www.pc.ibm.com/files.html DATE: March 5, 1999