H165111:  NETFINITY 5500: WINDOWS NT INSTALLATION FAILS, SYSTEM HALTED


 SYMPTOM:

 Installing Windows NT on Netfinity 5500 (8660) with Fibre
 Channel Host Bus Adapter fails. The Fibre Channel Host Bus
 adapter is installed on bus 0 with another PCI card installed
 on the same bus.

 Problem not seen when Fibre Channel Host Bus Adapter is on
 bus 1.

 During the installation of Windows NT, mass storage devices are
 loaded and the system reboots. During the blue screen of
 Windows NT, the screen displays the following message: "Call
 your Hardware Vendor, system Halted" and the installation
 fails.

 PROBLEM ISOLATION AIDS:

 - The system is a Netfinity 5500 server, Type 8660, Model 1RU.

 - The system is configured with 2 processors.

 - The system is configured with the Fibre Channel Host Bus
   adapter.

 - The system is configured with more than one PCI adapter on
   Bus-0.

 - The system fails during the installation of Windows NT with
   the following error message:

        "Call your Hardware Vendor, system Halted"
 FIX:

 Two possible fixes:

 1. Press F6 during the "Setup is inspecting your computer's
    hardware..." message. Load driver(s) for Fibre Channel Host
    Bus adapter at this time. If this fails, use fix #2.

 2. Install Fibre Channel Host Bus Adapter Card and driver after
    Windows NT has been completely installed.

 DETAILS:

 A number of drivers are loaded by default in order to be able
 to install from the CD without special driver diskettes. These
 drivers ask Windows NT for specific resources, and if no other
 driver has claimed them, will attempt their private detection
 methods. These drivers are ones that are submitted to Microsoft
 for inclusion on the CD. If the driver is loaded, it will claim
 its addresses. These private detection methods may try to talk
 to areas they do not own in incompatible ways.

 TRADEMARKS:

 Microsoft, Windows, Windows NT, and the Windows logo are
 trademarks of Microsoft Corporation in the United States and/or
 other countries.



DATE: November 02, 1998