H165405:  SERVER & NETWARE V4.11 HANGS ON MULTIPLE SERVERAID ADAPTERS


 TEXT:

 Server with NetWare v4.11 hangs on multiple ServeRAID Adapters

 SYMPTOMS:

 Server hangs using NetWare v4.11.

 PROBLEM ISOLATION AIDS:

 - The system is any server that supports Multiple ServeRAID
 adapters.

 - The system is configured  with multiple ServeRAID adapters.

 - The system is configured with Novell NetWare v4.11.
 - The system has Support Pack 5B (IWSP5B.EXE) or older.

 - The system has the symptom described.

 FIX:

 For this defect the customer should install NetWare Support
 Pack 6 or later.

 DETAILS:

 Under intraNetWare (NetWare v4.11), if multiple ServeRAID
 adapters are in the system and the console command 'REMOVE
 STORAGE ADAPTER Ax' is used to remove a single instance of the
 IPSRAID.HAM driver and then the DOS partition is accessed, the
 system will hang. The problem is caused by a defect in
 SERVER.EXE which requires a new LOADER.EXE and LSWAP.EXE from
 Support Pack 6 or later to fix. The fix is available for the
 non-DBCS languages at this time. IBM is currently working with
 Novell to have NetWare J updated to include this fix as well.
 For this defect, the customer should contact Novell support or
 visit the Novell support web site (http://support.novell.com)
 to obtain the support pack. This problem is not specific to any
 IBM server.

 TRADEMARKS:

 Other company, product and service names may be the trademarks
 or service marks of others.



DATE: December 4, 1998